Sales Support Associate - City of Industry, CA

About Us Holosun is a fast-growing, industry-leading company recognized for innovation and high-performance optics. As a dynamic organization, we operate in a results-driven, fast-paced environment and provide opportunities for professional growth within a rapidly expanding brand. As a Sales Support Associate, you’ll play a critical role in supporting our sales team. This position is ideal for someone who can collect and draw meaningful conclusions from data, solve problems, and work closely with others in a dynamic and fast-paced environment. About the Position This is a full-time, non-exempt position with fixed working hours of Monday through Friday 8:30am – 5:00pm. This is an on-site position located in City of Industry, 91744. Travel may be required up to 25%. What You’ll Do Serve as a reliable point of contact for our sales team and our customers to troubleshoot and resolve inquiries Run and distribute key sales reports including backorder, open order, and inventory reports as needed. Use systems such as NetSuite, Excel, and Google Sheets to organize, track, and report data Receive and initiate sales and dealer calls with professionalism Coordinate product returns, credits, and exchanges Coordinate with marketing initiatives with customers Help gather and organize information for merchandising strategies and competitive analysis Take on additional duties and projects as needed Required Skills & Experience: Exceptional written and verbal communication skills Keen attention to detail with the ability to follow through and resolve issues Adaptability and a positive attitude in a fast-paced setting Strong computer skills, including spreadsheet skills (Excel formulas, Google Sheets) Confident phone presence and professional customer service demeanor High school diploma or equivalent Preferred Qualifications: Prior experience in a customer service or sales support role Familiarity with NetSuite ERP (a plus but not required) Interest or background in the firearms and optics industry Compensation · Pay up to $4,000 per month ($25.53/hour), depending on experience · Bonus pay can equal 14 months of pay in a 12 month period, depending on company and personal performance as well as longevity with the company Benefits · Company-sponsored Medical, Dental, Vision, and Life insurance · 401(k) with 4% employer matching · 40 hours PTO first year, additional 8 hours each subsequent year of employment · Paid sick leave · Employee purchase program This position is available for immediate hire. Job Type: Full-time Pay: $3,900.00 - $4,400.00 per month Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Share any direct or indirect experience or knowledge you have about Holosun or similar brands. Work Location: In person