Junior SQL Support Analyst (PostgreSQL)

Compensation:Base salary starting at $60K$10K annual retention increase guaranteeGrowth potential up to $170K5 PTOsRole overviewThis is a junior-level, 100% support role focused on troubleshooting and resolving issues in a PostgreSQL environment.findajob.dwp.gov+1You will handle tickets, investigate data problems, and learn to resolve issues independently while growing your SQL skills.bu+1Key responsibilitiesRespond to and resolve support tickets involving SQL queries, data issues, and basic performance concerns in PostgreSQL.jobs.rallyventures+1Write, run, and debug SQL queries to investigate data discrepancies and reporting problems.velvetjobs+1Escalate complex issues to senior engineers or DBAs, following defined support processes and SLAs.Document ticket steps, fixes, and recurring issues in a clear, reusable format.Proactively learn tools, internal systems, and database concepts to increase first-contact resolution over time.bu+1Required qualifications0–2 years of experience with SQL; exposure to PostgreSQL strongly preferred.velvetjobs+1Ability to write basic SELECT queries, joins, filters, and simple updates independently.Comfort working in a ticket-based environment or service desk setting.Strong analytical mindset, attention to detail, and willingness to dig into data problems.bu+1Clear written and verbal communication for explaining issues and documenting resolutions.Preferred (nice to have)Familiarity with stored procedures and functions (in any SQL flavor); willingness to learn PostgreSQL specifics on the job.indeed+1Experience with Jira, Zendesk, or similar ticketing systems.Exposure to any scripting language or BI/reporting tools.indeed+1What success looks like in this roleIncreasing percentage of tickets solved independently without escalation.Clean, consistent documentation that helps the team and future hires.bu+1Demonstrated growth in PostgreSQL skills over the first 6–12 months (queries first, then functions/procedures as needed).habr+1