Solution Sales Architect

Synaccess is a trusted leader in intelligent power management, specializing in the design, engineering, and manufacturing of Power Distribution Units (PDUs) for over 20 years. The company delivers enterprise-grade Smart PDUs that enable remote power control, monitoring, and management for data centers, enterprise IT environments, and distributed infrastructure including telecom, retail, and edge deployments. With products installed across thousands of applications globally, Synaccess is known for purpose-built reliability, competitive pricing, and faster lead times than traditional enterprise vendors. Headquartered in Scottsdale, Arizona, Synaccess serves a growing customer base spanning telecom, cloud, colocation, edge computing, and enterprise verticals.Role SummaryThe Solution Sales Architect is a hybrid technical-commercial role responsible for driving revenue growth by translating complex customer requirements into tailored Synaccess power management solutions.This role bridges the gap between engineering, product, and sales teams — serving as the technical authority during the sales cycle and a strategic partner to enterprise accounts. The ideal candidate combines deep knowledge of data center infrastructure, power distribution, and IT operations with a proven ability to close complex, consultative deals.This is a remote position, with a preference for candidates located in or near the Chicago metropolitan area.Key ResponsibilitiesLead technical discovery sessions with prospective and existing customers to identify power management challenges, infrastructure gaps, and solution requirementsDesign and present customized PDU solutions — including switched, metered, monitored, and smart configurations — aligned to customer environments and operational goalsDevelop and deliver compelling technical presentations, product demonstrations, and proof-of-concept engagements for enterprise prospectsPartner with Account Executives and the sales team to drive pipeline development, accelerate deal cycles, and increase average deal size through solution-based sellingServe as the primary technical liaison between customers, engineering, and product management — communicating field insights to inform product roadmap and feature prioritizationBuild and maintain trusted advisor relationships with key stakeholders including IT directors, data center managers, facilities teams, and C-level executivesCreate solution architecture documents, RFP/RFI responses, ROI analyses, and technical proposals tailored to customer specificationsSupport channel partners and resellers with technical enablement, training, and joint customer engagementsStay current on industry trends in data center power, cooling, edge computing, sustainability, and competitive landscape to position Synaccess effectivelyCollaborate cross-functionally with marketing to develop case studies, whitepapers, technical collateral, and thought leadership contentRepresent Synaccess at industry events, trade shows, and conferences as a subject matter expertRequired Qualifications7+ years of experience in solution selling, sales engineering, or solution architecture within data center infrastructure, power management, or related technology sectorsDeep technical knowledge of power distribution units (PDUs), remote power management, rack-level power monitoring, and data center electrical infrastructureProven track record of supporting or directly closing enterprise deals exceeding $250K in annual valueStrong ability to translate technical specifications into business value propositions for both technical and executive audiencesExcellent presentation, communication, and relationship-building skillsProficiency with CRM platforms (Salesforce preferred) and sales enablement toolsBachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related fieldPreferred QualificationsExperience selling into colocation, hyperscale, telecom, or edge computing environmentsFamiliarity with DCIM (Data Center Infrastructure Management) tools, SNMP protocols, and network management platformsFamiliarity with distributed IT and networking deployments, including SD-WAN, out-of-band management, network closets, branch/retail infrastructure, and remote site operations.Familiarity with device provisioning and integration workflows, including APIs, SNMP, CLI/SSH access, and serial-based configuration in distributed infrastructure environmentsComfortable addressing basic integration questions during evaluation and pilot phases, with the judgment to escalate deeper technical topics to engineering when neededBackground in channel sales or partner enablement within the data center ecosystemPrevious experience at a growth-stage hardware or infrastructure technology companyCompensation and BenefitsCompensation: $130,000–$150,000 base salary, with total on-target earnings of approximately $160,000–$180,000 depending on experience.Comprehensive health, and dental vision insurance401(k) with company matchRemote work environment.Flexible PTO policyOpportunity to shape the go-to-market strategy at a growing, innovation-driven company