Bartender
Description:
POSITION SUMMARY
Responsible for mixing and serving alcoholic beverages, serving non-alcoholic beverages and selling food items to guests. Creates a friendly and memorable experience for guests by providing excellent customer service. Increases sales by promoting special drinks and menu items.
Bartender Duties and Responsibilities:
Mixes ingredients such as liquor, soda etc. to prepare cocktails and other drinks according to established recipes
Serves wine, beer and food to guests in a timely and professional manner
Collects payments (credit cards or cash) for items served following established accounting procedures for all transactions
Strong cash handling skills
Monitor inventory of beverages to ensure adequate stock is maintained and properly rotated
Knowledge of bar equipment and preventive maintenance
Observe and respond to guests’ needs to ensure a positive customer service experience
Has thorough knowledge of food, wine, alcohol and non-alcoholic beverage menus
Responds calmly to angry guests
Checking identification of customers in order to verify age requirements for purchase of alcohol
Follow alcohol awareness procedures for preventing intoxication of guests and/or handling intoxicated guests
Prepare drinks properly and verify correct pricing
Assist servers in bar knowledge (proper glassware, correct garnish, etc.).
Possesses proficient knowledge of liquor
Able to prepare an extensive variety of different drinks
Maintains professional knowledge on new and revised beverage recipes
Clean and sanitize workplace according to company procedures to ensure compliance with health regulations
Performs all duties and responsibilities in a timely and effective manner
Maintain a favorable working relationship with all other company employees and vendors
Work as part of a team and uphold the standards of the organization at all times
Dressed neatly and well-groomed in company approved dress code at all times
Washing of bar glassware
Bartend in other venues as needed
Other duties as assigned
Requirements:
PHYSICAL REQUIREMENTS
This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds unassisted.
Ability to stand for up to 4 hours at a time.
REQUIREMENTS OF THE POSITION:
Qualifications & Skills:
One year of experience in a high-volume operation
Must be 21 years of age or older
Ability to acquire bartender’s license
High school diploma (or GED)
Knowledge of drink recipes and in preparation of cocktails
Ability to operate POS system to perform all necessary transactions, knowledge of Toast POS system preferred
Must be available week nights and weekends
Additional Requirements:
Willingness to commit to the mission, vision and Values of the organization
Ability to read menus to sight-impaired guests
Ability to work service well and serve patrons in a timely manner
Ability to hear well amongst loud background noise
Frequent bending and stooping
Ability to pass a background check in accordance with state and/or Federal laws
Milwaukee Rep Values Employees Who:
Communicate well with a diverse group of colleagues
Demonstrate an aptitude and eagerness to learn new skills and processes when necessary
Solve problems and engage in creative thinking about challenges individually and in a group environment
Able to accept and incorporate feedback
Have excellent interpersonal, teamwork, and diplomacy skills and ability to be self-directed and take initiative
Demonstrates a willingness to commit to learning and to the mission, vision, and values of the theater in areas of Equity, Diversity, and Inclusion efforts both in the workplace and in our community