Financial Counselor

About the CompanyMasonicare Corporate Services - Wallingford, CTAbout the RoleAssists residents with the Medicaid application process. Primary responsibility for Medicaid, Medicaid pending, Medicaid ineligible, and Self-Pay accounts. Performs daily banking procedures on resident/patient accounts and personal fund accounts.ResponsibilitiesAttend family meetings as necessary to assist with completion of financial paperwork and to discuss financial obligations; collecting required pre-payments.Reviews SNF admission applications to provide financial clearance.Medicaid Expeditor; responsible for facilitating completion of both new Medicaid applications and re-determinations for Medicaid.Monitors payer status for all pending and/or ineligible residents.Issues 30-day notices of noncompliance when residents do not meet financial or application requirements.Requests petition of conservatorship as necessary.Review AR accounts for legal and collection agency turnover.Serve as the liaison between Finance and our internal customers for patient and resident account issues.Work with Administrator, Finance and Billing Manager to review opportunities to improve/increase revenue or efficiency opportunities.Communicate effectively and tactfully with residents/patients recognizing their age, needs and abilities.Assure prompt resolution to questions or issues presented by resident/patients and other family members.Responsible for census management payer changes and accuracy.Oversight of Resident Trust for the facility.Perform additional duties as directed by the Manager, Healthcare Services Billing. QualificationsEducation: An equivalent combination of education and experience will be considered if related to the specified duties and responsibilities.Experience: Seven to ten years of experience directly related to skilled nursing healthcare revenue cycle activities. Required SkillsExperience in Medicaid application processes.Strong communication skills.Ability to work with diverse populations. Preferred SkillsKnowledge of skilled nursing healthcare revenue cycle activities.Experience with financial paperwork and obligations. Pay range and compensation packageDay Shift / 40hrs/wkEqual Opportunity StatementMasonicare is committed to diversity and inclusivity in the workplace.