Flagship Store Director

The Position Vince is seeking a dynamic, customer service driven Store Director for our Grove Flagship Location.As the Store Director, you will be a brand ambassador, who is responsible for driving business through daily operations, leading the team to maximize sales and profits, and delivering exceptional customer service experiences. You will train and develop a team to achieve goals while ensuring the store upholds the highest standards of visual presentation and operational excellence. This role ensures the store operates in accordance with the company’s guidelines.Salary RangeThe anticipated base salary range for this position is $100,000 - $110,000 annually plus bonuses. Exact salary depends on several factors such as experience, skills, and budget. In addition to base salary, this position is eligible for participation in a bonus program.What You’ll Be Responsible ForDrive the achievement of store’s sales plan expectations across categoriesOversee store operations, ensuring strong business performance, exceptional customer service, and brand environment within the storeRecruit, develop, train and mentor team members to achieve and exceed sales objectives while applying retail excellenceLead by example through active presence on the sales floor and commitment to exceptional customer service experienceSet, track and evaluate store KPI’s. Identify business opportunities and implement strategic elevated service model to build client loyalty to drive positive resultsServe as a brand ambassador in the market, expanding the client base through creative events and strategic partnerships that cultivate strong relationships and drive business growthEnhance client loyalty through proactive initiatives, effectively utilizing clienteling resources to reflect the brand’s strategy and elevate the customer experienceMaintain high standards of the store presentation and visual merchandising standards aligned with brand guidelinesPerform daily reporting, analysis, reconciliation and other operational tasksImprove profitability by managing controllable expenses such as payroll, supplies and shrinkageProtect store assets and inventory. Reconcile inventory and monitor stock optimization within the storeImplement and comply with company policies and procedures What You’ll BringOwnership & Accountability Emotional IntelligenceProblem Solver People ManagementQualifications/Experience We’re Looking ForMinimum of 5 years’ experience in retail managementDeep knowledge of specialty retail, including business development, visual merchandising and store operationsEmbraces an entrepreneurial spirit, who is sales focused and takes full ownership of the store’s business at all levels Strong leadership, critical thinking and problem-solving skills. Ability to delegate responsibility and empower team membersDemonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectivesAbility to create high energy and positive environment, as a mentor and leader to staff and peers.Computer skills to include operation of retail point of sale system, Word, Excel and emailMust be able to lift, carry or otherwise move objects weighing up to 30 pounds when merchandising the sales floor and use ladders or stairs.BenefitsVince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding401(k) with employer matchGenerous paid time off plans for vacation, sick, and personal, as well as company holidaysClothing allowance & merchandise discounts$400 annual gym reimbursementMental health support tools and telehealth psychology and psychiatryFamily and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverageLife, accidental death & dismemberment, short-term disability, and long-term disability insuranceSupplemental hospital indemnity, specified disease, and accident coveragePre-tax commuter benefits including transit and parkingDiscounted pet, home & auto, and legal insurance V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.