Problem Manager

Wipro Limited is seeking a Problem Manager in Jacksonville, FL to lead the end-to-end lifecycle of IT problems. You will drive root cause analysis, coordinate cross-functional remediation, and ensure permanent fixes or effective workarounds, bridging incident response with service improvement. The role requires 5–8 years of ITIL-based Problem Management, strong communication, and experience with Splunk, ServiceNow, and Remedy. J-18808-Ljbffr