Emporium Replenishment Team Member - Dollywood Theme Park - Part Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an Emporium Replenishment Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Emporium Replenishment Team Member will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.The Emporium Replenishment Team Member performs functions directly related to maintaining appropriate stock levels on the selling floor and organized inventory in the stockroom in accordance with safety guidelines and Dollywood procedures. This host will also provide operational support and facility upkeep while providing excellent customer service to guests and encourage merchandise purchases to enhance the Dollywood Company experience.Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.Summary of Essential Functions and ResponsibilitiesEnsure all available inventory is fully stocked on the selling floor and backstock is maintained in an organized manner on a daily basis, communicating shortages to shop leadership as appropriateFollow all policy and procedures relating to Inventory Control including, but not limited to receiving, price ticketing, processing paperwork, inventory audits, product transfers and ordersAssist with training and proper use of electronic stock replenishment systemMatch packing slip/transfer document with orders, verify counts and communicate discrepanciesMaintain a high degree of attention to detail and concentration to sustain an ordinary routine without special supervisionMust have proficient knowledge of all products/services available for sale to our guestsMust be able to perform to standard Merchandise Selling Skills and guest interactionsOperate cash register/POS system in an efficient manner as not to impede guest experience, and follow all policy and procedures as outlined by Dollywood and Sales AuditRepresent the Dollywood Company in a friendly and professional manner to guests, vendors, suppliers and fellow hostWork a flexible schedule as required for maintaining an efficient operation and maximize salesSupport all teammates with words, behavior and actions that are in alignment to attain locations budgeted profit and maintain a positive work environmentFollow all Merchandise Operational Policies and Procedures effectively and adheres to all Merchandise Safety Guidelines. Reports any safety issue to their immediate supervisor immediatelyStay current on all company and divisional communications through communication boards and bindersSupport and exhibit behaviors that are in alignment with our Company Vision, Mission, and Core ValuesProtect the privacy and security of our guests and coworkers, including PCI complianceManagement reserves the right to change and/or add to these duties at any time.Education and Experience RequiredMust be 18 years of age or olderHigh School diploma or equivalentPrevious sales or warehouse work experience preferredComputer experience operating Microsoft Office Programs, generate reports, printing and inventory systems preferredMust successfully complete a post-employment offer background checkKnowledge, Skills, and AbilitiesMust project Dollywood's image by being genuinely friendly and caring and by taking pride in their workMust be self-motivated and disciplinedMust respond appropriately to workplace changes, and resolve issues in a positive mannerMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountableMust be willing to constantly improveMust have professional appearance with good personal hygieneMust promote and support a "team" work environment by cooperating and helping co-workersMust tolerate a fast-paced environmentMust be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsMust reflect Dollywood's core values through the lens of dignity and respectAble to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employeesAble to have manual dexterity necessary to complete all job dutiesAble to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysAble to comprehend instructions and retain informationAble to be flexible to handle frequent changes in prioritiesAbility to move about and react quickly in emergency situationsAble to add, subtract, multiply and divide with accuracyAble to tolerate detergents and chemicalsFinger dexterity great enough to allow clerk to handle money, carry small merchandise items, and operate cash register/POS systemReading and writing skills great enough to allow clerk to comprehend and perform cash handling procedures and complete daily cash register reconciliation paperworkAbility to analyze and remember information and make decisions in order to operate cash register efficiently and solve guests' problems effectively (i.e., returns, refunds, and exchanges)Ability to use color and depth perception in order to arrange displays and to locate merchandiseAbility to tolerate noise and stress to accommodate waiting on large numbers of customersAbility to cooperate with fellow Hosts and accept frequent changes in work schedule and job assignments in order to facilitate the greatest effectiveness and efficiency in the work areaAble to communicate effectively with Guests and Hosts using approved methods of communicationAble and willing to perform other duties as assignedPhysical and Cognitive RequirementsLifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company's safety guidelines for safe liftingMobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfacesRepetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functionsEnvironmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoorsCognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methodsThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.