Quality Manager - Prefabrication
McCarthy Building Companies, Inc. is America's premier, 100% employee-owned commercial construction company. With offices nationwide, we specialize in a wide range of project types that are as diverse and wide-ranging as the communities in which we build. Our innovative teams collaborate with clients and industry partners throughout the project life cycle, starting in the earliest stages of design, throughout construction and beyond project completion. McCarthy’s reputation for tackling the toughest building challenges starts with our focus on developing high-performing individuals and teams. We do this through our award-winning training programs, a best-in-class Total Rewards benefits program, and a focus on equipping diverse teams of employee owners through a connected and inclusive culture aligned with our core values of: Genuine. We, Not I. All In.How do McCarthy partners define our culture? We Live Our Core Values: We do whatever it takes to deliver on our promises with honesty and integrity. We are Employee Owned: We are personally invested in building the things people need in our communities. We Feel Like a Family: We value genuine connections and help each other succeed in an inclusive environment. We are Builders: We respect the work we do and everyone who helps make it happen safely.Position SummaryThe Prefabrication Quality Operations Manager is a working leader responsible for executing and standardizing quality processes across all Prefabrication product lines. This role actively manages quality KPIs, certification compliance, and warranty performance while partnering daily with operations.This position builds structure, drives accountability, and ensures quality performance is measurable, auditable, and continuously improving. This role serves as the quality extension of the Vice President of Enterprise Quality, ensuring that strategy, planning, and decisions translate into consistent, measurable prefabrication execution. The position operates through influence, operating cadence, data, and standard work, not through direct people management.ResponsibilitiesQuality KPI Execution & ReportingDevelop, maintain, and publish standardized Prefab quality KPIsEnsure consistent definitions across all locationsBuild and manage reporting dashboardsTrack: First Pass YieldRework RateNonconformance RateInspection Turnaround TimeCost of Poor QualityWarranty Claims and ExposureFacilitate monthly quality reviews with site leadersIdentify trends and escalate systemic risksCertification & Audit ManagementManage UL Panel Shop compliance requirements (where applicable)Coordinate internal audits and external certification auditsMaintain certification documentation and readiness checklistsTrack corrective actions to closurePartner with site teams to close gapsWarranty Management & Field FeedbackAdminister standardized warranty intake and tracking processLead root cause investigationsCoordinate corrective actions across engineering and operationsTrack warranty costs and report financial exposure Establish feedback loop from field to shop Nonconformance & CAPA ManagementMaintain Prefab nonconformance logEnsure containment actions occur within defined timelines Lead root cause sessions using structured methodology Track repeat issues and systemic patterns Standardize documentation templates Process & Standardization SupportDevelop and maintain standard work for inspections and quality documentationAlign quality documentation with Business Management System (BMS) Support Operational Excellence initiatives Assist in embedding quality checkpoints into production workflows Develop and maintain procedures for supplier quality and procurement health QualificationsBachelor’s degree in Quality Engineering, Manufacturing Engineering, or related field5–8+ years of experience in quality, manufacturing, or industrialized environmentsExperience managing 3rd party certifications (UL, ISO, or equivalent)Certified Auditor is a plusStrong capabilities with performance management and root cause analysisExceptional communication, facilitation, and organizational skillsMcCarthy is proud to be an equal opportunity employer, including disability and protected veteran status. NOTICE TO EXTERNAL SEARCH FIRMS: McCarthy’s Talent Acquisition Team is the only authorized representative permitted to engage with external search firms, staffing agencies, or other third-party recruiting partners. McCarthy maintains an Approved Agency List for recruiting partners, which is reviewed and updated annually.McCarthy will only consider submissions from agencies with a signed fee agreement in place for the current year. McCarthy does not accept unsolicited resumes, candidate submissions, or referrals from agencies that do not meet these requirements.If a candidate is submitted without an active agreement, McCarthy will have no obligation to pay any fees and reserves the right to contact, engage, interview, or hire such candidate(s) without any financial or other responsibility to the submitting agency. Unsolicited resumes, including those sent directly to hiring managers or other employees, will be considered the property of McCarthy.