Quality Assurance Intern

Job TypeInternshipDescriptionReady to be a part of the company transforming FinTech and how the world accesses banking services?When was the last time you were genuinely excited about interacting with your bank or credit union? If the answer is “a while,” you’re not alone. Despite the fact that access to better financial choices is central to empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.That’s where Kinective comes in. We’re here to lead the way to intelligent banking—by building software that connects a historically “boring” industry to the latest and greatest fintechs shaping the future. Banks and credit unions rely on deeply entrenched legacy systems, which makes innovation slow, complex, and often impossible.As the largest provider of software connectivity to 1 in 3 U.S financial institutions, Kinective is the connector (get it?) that bridges that technology gap. Our 500+ talented, passionate team members are united by a shared mission: making life easier for our clients and helping modernize banking for everyone.The Cliffs NotesThis is a general internship application for students interested in Quality Assurance at Kinective. We’re looking for bright and driven students and professionals who are excited to apply what they’ve learned in the classroom to real-world products used by financial institutions across the country.As an intern within our Software Engineering teams, you’ll gain hands-on experience across the full product lifecycle—from idea to design, build, test, and release. You won’t be fetching coffee or watching from the sidelines. Instead, you’ll work directly with experienced product managers, engineers, designers, QA analysts, and DevOps professionals on meaningful projects that ship to production.This internship is ideal for students exploring early-career paths in software development or quality assurance—and looking to graduate with practical experience, stronger technical and collaboration skills, and a clearer sense of where they want to grow next.Kinective’s internship program spans 12 weeks, beginning June 1, 2025 and concluding August 21, 2025.This is a paid position at $20/hour.Candidates must reside within commuting distance of our headquarters in Gilbert, AZ.How You'll ContributeExecute manual test cases to validate new features, bug fixes, and enhancements across web and/or platform-based applicationsReview product and business requirements to understand expected behavior and identify test scenariosIdentify, document, and track defects and issues in an issue-tracking system (e.g., JIRA) with clear reproduction steps and impactPerform functional, regression, end-to-end, and user acceptance testing (UAT) as part of regular release cyclesRe-test resolved defects to confirm fixes and prevent regressionsCollaborate with QA, Product, and Engineering to clarify requirements, communicate findings, and support timely issue resolutionHelp maintain and improve QA documentation, test cases, and shared knowledge resourcesContribute to ongoing improvements in testing processes, coverage, and quality standardsLearn and apply foundational concepts related to automation, SDLC, and quality best practices (as exposure allows)What You Will GainHands-on experience building and supporting production softwareExposure to modern fintech platforms, APIs, and scalable systemsA clear understanding of how cross-functional product teams operateMentorship from professionals actively working in product, engineering, design, and QAResume-ready experience and tangible work you can talk about in interviewsInsight into early-career paths and growth opportunities within product developmentRequirementsNecessary Qualifications:Currently pursuing or recently completed a degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent hands-on experience)Basic understanding of software testing concepts (manual testing, test cases, defect reporting)Ability to clearly communicate issues in writing with attention to detailStrong analytical and problem-solving mindset; curious about how systems work (and fail)Comfortable working in a collaborative, fast-paced environmentNice to Have (Not Required)Experience using JIRA or another issue-tracking toolExposure to writing test cases or test scenariosFamiliarity with web applications, APIs, or SaaS platformsIntroductory knowledge of automation tools or scripting (e.g., Selenium, Cypress, Playwright, or similar)Experience working on team-based projects where quality or testing was involved (coursework, internships, personal projects)Why Kinective?We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now.We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.What does life at Kinective look like?No stuffy corporate vibes here. At Kinective, we value balance, collaboration, and continuous learning. You’ll be encouraged to speak up, share ideas, and take ownership—while being supported by teammates who want to see you succeed. We believe internships should be challenging, rewarding, and genuinely educational—not just a checkbox.Our ValuesDeliver success. We strive to exceed customer expectations. We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.Grit with grace. We face problems head on, respecting others along the way. We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.One Kinective. Together, we win. By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.Build the future. We are driven by the pursuit of what’s possible. Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.Office ExpectationThis role is HYBRID, with an expectation of 4 days per week in-office. Hours are 8:00 AM – 5:00 PM.Well, you’ve made it this far…Think this sounds like your kind of internship? We’d love to meet you. Even if you don’t check every box, we encourage you to apply and see where the conversation goes.Take a deeper dive into all things Kinective at www.kinective.io .Please note: this role does not currently offer sponsorship opportunities.