Dispatcher/Operator (PDO Outage Coordination)

Dispatcher/Operator (PDO Outage Coordination)Location:Scottsdale, AZ, USDate: May 15, 2026Requisition ID : 19767Join us in building a better future for Arizona!SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.Why Work at SRPAt SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:Pension Plan (at no cost to the employee)401(k) plan with employer matchingAvailable your first day: Medical, vision, dental, and life insuranceOver 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)Parental leave (up to 4 weeks) and adoption assistanceWellness programs (including access to a recreation and fitness facility)Short and long-term disability plansTuition assistance for both undergraduate and graduate programs10 Employee Resource Groups for career development, community service, and networkingSummaryThe PDO Outage Coordinator within OCOE will involve scheduling and coordination of transmission system equipment outages. This position also includes shift coverage as a system operator for real-time operations, when required. The System Operator is responsible for resolving day-to-day issues between other systems control operations centers of the interconnected transmission grid WECC-Wide. Under limited supervision, performs complex studies involving the operation of SRP's generation, transmission & sub transmission systems. Exercises control of the generation, transmission & sub-transmission system elements operated by SRP. Duties are characterized by the highly specialized nature of equipment used to control the power system such as the energy management system, internet based communications systems & PC based software systems.What You'll DoCoordinates planned and real-time maintenance outages on generation, transmission, sub-transmission, system communication equipment and system control equipment.Serves as an SRP rep with interconnected companies involving both planned and real-time operating issues.Collect, log and record power system data, prepare operating reports and historical records.Has full responsibility and authority to take any action necessary to ensure reliable system operation and compliance with NERC operating standardsDirect system operation in accordance with established NERC/WECC standards and SRP operating proceduresImplements and modifies the current day gen. unit commitment planDirects planned switching of facilities for purpose of issuing clearances to field personnel.Works with other SRP departments to insure an efficient, cooperative maintenance and construction program.Directs all restoration of emergency sub-transmission, transmission and generation disturbances.Represents SRP regarding WECC reliability coordinator tasks and issues.Responsible for proper handling of industrial customer complaintsAbility to perform duties methodically despite frequent interruptions by radio telephone, alarms and employee requests.Responsible for notifying proper personnel in case of damage to SRP facilities, accidents or security of SRP property.Support TGO dispatcher training curriculum as subject matter expert by writing and presenting training modules.Serve as a project manager for TGO special assignments.EducationSee details under Additional Requirements and Qualifications.Additional Requirements and QualificationsHigh school diploma or G.E.D. plus completion of formal apprenticeship such as lineman, electrician, or generation control room operator or 4 year bachelor of science/business degree. Must possess detailed knowledge of SRP transmission, sub transmission, and generation resources. Must possess knowledge of TGO control room grid control systems. Must possess knowledge of power contracts with other energy wholesale entities. Must possess knowledge of relay systems, control systems of generating plants and transmission system elements.NERC system operator certification is required. This certification is required for all system operators to be compliant with NERC/WECC reliability standards.The TGO systems operator is subject to ferc and SRP "Codes of Conduct" and must comply with its confidentiality provisions. These documents define the relationships between SRP system operation's employees, SRP energy merchant employees and other market entities. Must have exceptional customer service skills. Deals directly with SRP's transmission customers and entities providing electric services to SRP's distribution customers. Have a direct impact on SRP's transmission sales revenue, ancillary svc revenue and SRP's goal of providing IT retail customers the ability to choose their electric energy supplier. Must have superior working knowledge of the SRP electric sub transmission system, interconnected transmission system/ supply and all infor etc.Hybrid WorkplaceSRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.Drug/Alcohol Policy StatementTo promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.Equal Opportunity Employer StatementSalt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.Work AuthorizationAll candidates must be legally authorized to work in the United States.Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.Nearest Major Market: Phoenix