Medical Receptionist / Front Desk

Job Title: Medical Receptionist / Front DeskWork Type: Full-Time | Non-ExemptLocation: Princeton, NJ, On-Site Five DaysReports to: Director of OperationsHourly Range: $15.50 - $24.00Practice Introduction:Princeton Orthopaedic Associates (POA), a division of OrthoNJ, is a Community of Extraordinary Care professionals serving Central New Jersey since 1974. With 28 physicians, including 18 Orthopaedic surgeons, across 7 office locations, urgent care centers, and surgical center, POA operates as an outcome-focused orthopaedic practice that combines extraordinary talent, advanced techniques, and cutting-edge tools with compassionate service. As part of New Jersey's largest independent orthopaedic group practice, POA physicians work collaboratively to provide personalized, patient-centered care while maintaining the values and autonomy of the private practice model.Princeton Orthopaedic Associates is built on a foundation of compassion, patient focus, quality, collaboration, honesty, and excellence. We are a community where every team member—regardless of role—is expected to embody these values in their daily work, hold themselves and colleagues accountable to high standards, and speak up when behavior falls short of our expectations. We foster a culture of continuous improvement where feedback is welcomed, mistakes become learning opportunities, and successes are celebrated together. As a member of our team, you'll be expected to contribute ideas, mentor new colleagues, and actively participate in creating an environment where both patients and staff thrive.Job Summary:Princeton Orthopaedic Associates is seeking a dedicated and professional Medical Receptionist/Front Desk to join our team.The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer support and ensuring a welcoming atmosphere.This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. This role involves scheduling, data entry, and providing administrative support to ensure smooth daily operations.Duties:Greet patients and visitors warmly, providing excellent customer serviceManage appointment scheduling and confirmationsMaintain accurate patient recordsProcess patient intake forms and verify insurance informationHandle emails, and inquiries with professionalism and efficiencyCollect patient co-pays and patient balancesProtect patients' rights by maintaining confidentiality of personal and financial informationCollaborate with healthcare providers to ensure seamless patient care coordinationMaintain a clean and organized front desk area to promote a welcoming environmentRequirements:Proven experience in a front desk or administrative role within a medical office setting is preferredStrong organizational skills with attention to detail in managing files and recordsExcellent communication skills, both verbal and written, to interact effectively with patients and staffAbility to multitask in a fast-paced environment while maintaining professionalismA team player who can collaborate effectively with healthcare professionals to enhance patient care experiencesA commitment to providing excellent patient service and supportAbility to travel to different offices if and when neededOrthoNJ, LLC is required by New Jersey law to disclose the compensation range for this position. The hiring range for this role is $15.50 – $24.00 per hour. Compensation is determined based on several factors, including but not limited to the candidate’s qualifications, relevant experience, and geographic location. Certain roles may also be eligible for additional compensation, such as bonuses or incentive pay, as well as benefits. Eligible full-time employees are offered a comprehensive benefits package, which may include paid time off, medical, dental, vision, and a retirement plan.Full Time Benefits Summary:Medical InsuranceDental, Vision, Life Insurance (Voluntary Options)Paid Time Off, Paid Holiday TimeFlexible Spending Accounts401k/matching contributionEEO Disclosure:POA is an equal opportunity employerPOA, as a member organization of OrthoNJ, is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions – including recruitment, hiring, compensation, training, promotion, transfer, discipline, dismissal from employment, and other personnel matters – without regard to actual or perceived race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.