Event & Experience Manager

Event & Experience ManagerFull-Time | Tampa, FL (In-Person) | $60,000 - $75,000About MG EnterprisesMG Enterprises is a high-growth coaching company serving entrepreneurs nationwide through transformational events, masterminds, and VIP experiences. We're an excellence-driven, faith-based company where you'll operate with autonomy; your creative thinking and execution will directly shape client experiences and business outcomes.The RoleThe Event & Experience Manager owns strategic planning, creative direction, and flawless execution of all company events; from intimate VIP experiences to large-scale fulfillment events serving 100-500 attendees. You'll have complete ownership of this function, working from established systems and vendor relationships while continuously innovating and improving event experiences. This role requires significant autonomy, strategic thinking, vision, and meticulous execution.ResponsibilitiesStrategic Event Ownership & ExecutionOwn and implement the overall event strategy, ensuring alignment with organizational goals and content objectivesConceptualize and design innovative event experiences that enhance client transformation and support business objectivesOversee the entire event life cycle from concept to execution for 4 annual fulfillment events, national attraction events, studio and VIP experiencesMaintain and enhance existing event playbooks, vendor lists, and detailed checklistsCreate compelling event concepts and "wow moments" that differentiate our experiencesCross-Functional Coordination & CommunicationCoordinate with various departments to ensure all aspects of events are coveredCollaborate effectively with internal teams and external partners throughout the event lifecycleWork closely with speakers and content creators to design agendas and environments that support learningServe as primary liaison between all stakeholders to ensure seamless executionCommunicate clearly and concisely across all levels of the organizationOperational Excellence & Logistics ManagementHandle day-to-day administration of events including order placements, detailed run of show creation and review, vendor logistics, travel planning, restaurant reservations, registration counts, and issue resolutionResearch, source, and negotiate with vendors to ensure timely delivery of services and materials while managing event budgetsMaintain and optimize existing vendor relationships while identifying opportunities for improvementLead on-site coordination, including setup, vendor management, room counts, signage coordination, run of show execution, and breakdownEnsure all event documentation and systems remain current and accessibleAttendee Experience & EngagementServe as the primary point of contact, ensuring a welcoming and approachable presence for all guestsProactively seek opportunities to create memorable "wow moments," including greeting guests personally by name as they arriveOversee the registration process and manage attendee databases with meticulous accuracyCreate personalized experiences for VIP clients through thoughtful touches and anticipation of needsHandle difficult conversations with vendors when necessary to ensure smooth operations and positive experiencesCreate similarly positive experiences for speakers, presenters, and VIP clientsRisk Management & Problem-SolvingIdentify potential risks, create contingency plans, and solve issues that arise during planning and execution phasesThink on your feet and make quick decisions to handle any issues that arise during eventsMaintain calm under pressure while ensuring seamless event experiencesPrevent recurring issues through systematic problem identification and solution implementationOperational CommunicationsSend pre-event logistics communications covering registration details, what to bring, schedule, and venue informationManage post-event feedback requests and attendee follow-upHandle all operational attendee communications throughout the event lifecycleEnsure clear, timely information delivery across all event touchpointsContinuous Improvement & ReportingTimely submission of post-event reports with key metrics, lessons learned, and specific recommendations for improvementProactively bring fresh ideas and innovations for future events based on previous experiencesCollect and analyze attendee feedback to continuously refine event experiencesDocument recurring issues and implement solutions to prevent future occurrencesEnhance existing systems and playbooks based on learnings from each eventResultsExecute events that consistently receive 95%+ attendee and stakeholder satisfaction ratingsActively engage with guests to create positive and memorable experiences, addressing inquiries and needs promptlyMaintain or come under budget while delivering exceptional experiences that enhance brand reputationDeliver zero fundamental failures (registration, food quality, A/V, materials, seating, comfort)Proactively identify and resolve potential issues before they impact attendee experienceGenerate actionable insights and improvement recommendations after each eventOperate with complete autonomy, requiring minimal leadership involvement in executionRequirementsExperience & Demonstrated Skills3-5 years managing business or learning events for 100-500 people across multiple daysProven track record designing memorable event experiences and bringing innovative ideas to event planningExperience managing event budgets of $50K-$200K+ with demonstrated fiscal responsibilityStrong project management skills with proficiency in tools like Notion, Asana, or similar platformsExcellent verbal and written communication skills; ability to articulate ideas clearly and conciselyCore Competencies (Non-Negotiable)Meticulous attention to detail with strong organizational and multitasking abilitiesAbility to collaborate effectively with cross-functional teams and external partnersExcellent communication skills across all formats and audiencesStrong problem-solving skills with the ability to think on your feet and make quick decisionsInnovative thinker who proactively brings fresh ideas and improvement recommendationsUpbeat attitude with ability to work in a fast-paced environment with significant autonomyOwnership mentality takes full responsibility for outcomes, not just completing tasksCalm under pressure with ability to maintain composure when things don't go as plannedLogisticsBased in Tampa, FL—in-person role with office presence requiredTravel required approximately 5-8 times annually for events nationwideFlexible schedule most weeks, with longer hours during event weeks (evening/weekend availability needed)Must be available for day-before event setup and after-event breakdownWhat Makes This DifferentThis is full ownership of a complete business function with established systems to build from. You'll inherit comprehensive vendor lists, proven playbooks, and functional processes—then make them better. You're not maintaining someone else's standards; you're setting new ones. After each event, you're expected to identify what worked, what didn't, and what should change. This requires strategic thinking, not just task execution. You'll operate with significant autonomy once you prove your capability, with minimal leadership involvement in day-to-day decisions.CompensationSalary: $60,000 - $75,000 based on experienceWork EnvironmentHybrid schedule: 2 days in-office weekly (standard weeks)Flexible hours outside of event execution periodsHigh autonomy with minimal oversight once capability is provenDirect access to leadership for operational decisionsMG Enterprises Core ValuesElevated Character: Show up as the best version of yourself, embodying humility, accountability, and a team-first attitude. Be open to feedback, prioritize what's right over who's right.Any Means Necessary: Serve the mission first and your role second. Be flexible and adaptable, approaching your job with anything, everything, or nothing at all.Outcome Autonomy: Own the results, focus on solutions, and solve problems proactively.Dynamic Excellence: Strive for excellence over execution. We don't settle for mediocrity but the highest quality within given constraints.How to ApplySubmit your application including:Resume highlighting relevant event management experienceTo apply, fill out the application form here: https://airtable.com/appPzFF1Zq2BQBpFT/pagpygKApWYKJDEwU/form