Solutions Advisor, Legal Operations

LocationWe are hiring for this role to be based in the United States or Canada. This is a remote role unless you fall within the following parameters. If you live within approximately 50 miles of our San Mateo, CA or Provo, UT office, the position follows a hybrid schedule with in-office days on Mondays, Wednesdays, and Fridays. Why We Need YouAt GC AI, we're redefining how legal teams work with the power of AI. As a Solutions Professional, you'll be at the forefront of this transformation - blending your legal expertise or legal operations background with cutting-edge AI to help customers unlock entirely new ways of working. In this role, you'll draft powerful AI prompts, partner directly with customers to solve their most pressing workflow challenges, and teach courses that inspire and equip legal professionals to embrace AI in their practice. Your impact will be direct and measurable: driving adoption, shaping product direction, and building the skills and confidence of our users. This is a unique opportunity to help define the role of AI in law, working at a fast-moving startup with clear product-market fit, a world-class team, and customers who say they can't imagine their lives without GC AI. What You'll DoAnalyze and optimize legal processes using data-driven insights and metrics to demonstrate ROI and efficiency gains. Draft high-impact AI prompts that solve real-world legal problems and demonstrate value across industries and practice areas. Curate a library of sample prompts and outputs to showcase the versatility of GC AI to both prospects and customers. Partner with in-house legal teams to deeply understand their workflows (research, contracts, diligence, document analysis, compliance, etc.) and design practical AI-powered solutions. Act as the Voice of the Customer by sharing insights with Product, ensuring features evolve to meet real-world legal needs. Lead prompting workshops and training sessions to boost customer adoption and confidence in using AI effectively. Position GC AI as the trusted legal AI partner by bringing credibility, expertise, and empathy to every interaction. Required Experience4+ years of in-house work experience. JDs with legal operations experience strongly preferred, though non-JD candidates with a deep understanding of in-house legal operations processes will be considered. Strong background in legal metrics and process optimization - experience measuring legal team performance (KPIs/SLAs), workflow efficiency (process standardization, benchmarking, etc.), and operational improvements. A genuine passion for AI - you already use it and love experimenting with it Proven ability to learn quickly, think critically, and apply knowledge creatively Hands-on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software). Excellent client-facing skills: empathetic, proactive, and able to manage multiple priorities. Strong written and verbal communication, with the ability to explain complex ideas clearly. Nice To HaveExperience designing or teaching training programs, workshops, or courses. What We OfferGrowth & ImpactShape the future of a rapidly growing startup Direct collaboration with founding team Real influence on company strategy and direction A voice that matters - your ideas will be heard and implemented Environment & BenefitsCompetitive salary, equity and healthcare We're a hybrid company - many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office. High-energy, joyful team environment Career DevelopmentMentorship and learning opportunities Clear path for growth in an expanding company Exposure to cutting-edge technologies and practices Freedom to innovate and own crucial systems A Note On PaceWe're building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren't perfectly clear. If you need structure and consensus to do your best work, this isn't the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We're excited to meet you. CompensationGC AI's compensation package includes a competitive base salary benchmarked against real-time market data, as well as meaningful equity and excellent benefits for all full-time roles. US-based compensation range for this role: $150,000 - $240,000Canadian-based compensation range for this role: CAD $165,000 - CAD $260,000This range spans multiple levels. Final compensation will vary based on leveling, market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process. These compensation bands are just the starting point. After someone joins and proves they're an exceptional performer, we adjust quickly to ensure their compensation aligns with their impact. Equal Opportunity Employment GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI Fraud Notice to GC AI Applicants To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address. GC AI will never: Refer you to external websites to apply Conduct interviews over email, chat platforms, or messaging apps Ask you to provide payment or purchase equipment Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process Examples of fraudulent email addresses: info.gcai.careers.com@gmail.com info.gc.aicareers.online.com@gmail.com Any email address ending in @gmail.com, @yahoo.com, or other free email services If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.