Epic Operations Reporting Analyst - Remote

Epic Operations Reporting AnalystRemote roleRate: OpenDuration: 6 Months+Client: State of MA5+ years of clinical, healthcare operations, healthcare information technology experience, direct system/application support/data analysis, and reporting experience involving operational analysisWorks independently, ability to prioritize, and has organizational skills a mustExcellent communication skillsExperience in a healthcare setting, ability to understand business needs and processes, ability to multi-task, and experience managing small projects with defined duration and scopeResponsibilitiesReporting to the Epic Operations Manager – Professional, the Epic Operations Reporting Analyst serves as a member of the preeminent Epic Lead reporting resource tasked with developing operational transactional data and reporting requests for Patient Financial Services supporting all One BILH Epic Professional Billing Revenue Cycle entitiesEngages with users to understand their business operations, processes, and user needsWorks through assigned ticket requests performing updates or edits to existing data extracts and reporting or developing new routine extracts and reportsParticipates in guiding and educating end-users on the use and interpretation of data extracts and reportingDue to its service focus, this position requires strong interpersonal and communication skills and well-developed analytic and organizational skillsThis position is a resource to administrative staff of all levels, interfacing with other departments such as Information Systems, Professional and Hospital Administration, and all Ambulatory Departments and DivisionsProvides quality customer service and serves as an exemplary representative of the Patient Financial Services teamThe Epic Operations Reporting Analyst Report is a developer with deep technical knowledge of the Epic Reporting Apparatus, including Reporting Workbench, Slicer Dicer, Cubes, and Ramsey reportingEngages with end-users to understand the specific data/reporting needs within the context of requestsWorks directly with leadership and team members in identifying business requirements and defining Epic data or reporting solutionsHas the ability to build, troubleshoot, and fix reporting content and supports ongoing operational reporting by building and editing basic to more complex hyperspace reports and dashboardsInform end users about the underlying data and guide them in the use of these reporting tools