Customer Success Manager

Property Manager | Client Success Focus (no experience needed)Location: Baltimore (Federal Hill)Compensation: $85K total compensation (Year 1)Schedule: In-office 5x/weekWe're working with a growing property management firm that's building something special—and they're looking for a Property Manager who can own relationships, stay organized across multiple properties, and deliver a great experience for both tenants and property owners.This is a high-impact role where you'll manage a portfolio while acting as a trusted advisor to clients. If you enjoy autonomy, problem-solving, and being the go-to person, this is a great opportunity to step into a visible, growth-oriented position.What You'll Be Doing:• Manage a portfolio of ~50 residential properties across your assigned region• Handle tenant communication, issue resolution, and general property oversight• Schedule and conduct property inspections (1–2x per year per property)• File rent court documentation on a monthly basis• Act as the primary point of contact for 15–20 property owners• Build strong relationships through proactive communication and responsiveness• Ensure a smooth experience for both tenants and clients across all touchpointsWhat They're Looking For:• Strong communication and relationship management skills• Highly organized with the ability to manage multiple priorities• Comfortable working independently in a fast-paced environment• Problem-solver mindset with a focus on client satisfactionWhy This Role Stands Out:• $85K total compensation in Year 1• Clear path for career growth as the company continues to expand• High visibility role working directly with ownership and clients