Technical Operations Support D1

Overview In this contingent role, you will support the New Verticals Catalog team by managing the end-to-end catalog build and updates for new vertical merchants. You will process work from ticket queues, adhere to SOPs, and use spreadsheets and internal tools to standardize, analyze, and prepare catalog data for upload. You will validate outputs, identify and resolve data-quality issues, and escalate blockers to help maintain turnaround-time and SLAs. This fast-paced, high-volume environment requires meticulous attention to detail, strong queue management, and the ability to learn quickly and follow detailed instructions. A clear hook is contributing to the growth and quality of the catalog for new垂 ResponsibilitiesManage end-to-end catalog build and updates for new vertical merchantsProcess work from ticket queues according to SOPsUse spreadsheets and internal tools to standardize and analyze catalog dataPrepare data for upload and validate completed workIdentify and resolve data-quality issues and escalate blockers when needed Key requirementsAttention to detailStrong time/queue managementComfort navigating ambiguityExperience using spreadsheets to organize and analyze dataAbility to learn quickly and follow detailed instructionsDeliver accurate work in a fast-paced, high-volume environmentdetail-orientedtime managementadaptabilityspreadsheetsdata analysisSOP adherence