Bilingual Medical Assistant

Position: Bilingual Medical Assistant (PM&R)Company: Nervio Pain InstituteLocation: Ventura & Santa Barbara, CAEmployment Type: Full-Time (In-Person)Start Date: Mid June - July 1, 2026About UsNervio Pain Institute (“Nervio”) is a growing private Physical Medicine & Rehabilitation (PM&R) practice based in Ventura, CA, led by Dr. Nicholas Peterson. We specialize in treating patients with chronic pain and musculoskeletal conditions, with a strong focus on providing compassionate, high-quality care.Position OverviewWe are seeking a bilingual (English/Spanish) Medical Assistant who is motivated, patient-focused, and excited to be part of a collaborative, growing practice. This role is primarily based in Ventura, with travel to our Santa Barbara clinic a few days per month.This is a dynamic, dual-role position that blends clinical (back-office) and administrative (front-office) responsibilities. You will work closely with the physician and team to ensure smooth clinic operations while delivering an exceptional patient experience.This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and wants to grow within a supportive healthcare setting.Key ResponsibilitiesPatient Interaction & Front OfficeServe as a primary point of contact for patients (in person and by phone)Schedule, confirm, and manage appointmentsManage patient check-in and check-out processesProvide warm, professional, and compassionate communicationCare CoordinationSubmit and track referrals, imaging, and diagnostic ordersAssist with prior authorizations and prescriptionsCommunicate with outside providers, pharmacies, and imaging centersEnsure completion and documentation of all ordersAdministrative & Billing SupportVerify insurance and update patient recordsCollect copays and patient balances when applicableAssist with basic billing tasks (e.g., claim follow-up, payment posting) as neededSupport general administrative tasks and special projectsClinical & Patient Care SupportEnsure exam rooms are clean, stocked, and ready for usePrepare patients for exams, including taking vital signs and documenting medical historyMaintain accurate and up-to-date patient recordsAssist physician with procedures and treatments as neededProvide Spanish interpretation for patients as neededTeam CollaborationWork closely with the physician and teamSupport overall clinic operations and workflowStep in where needed to maintain efficiency and patient care qualityQualificationsRequiredFluency in English and SpanishHigh school diploma or equivalentMinimum 6 months of Medical Assistant experienceCurrent CPR/BLS certification or plans to obtain before start dateStrong communication and interpersonal skillsExcellent organization, attention to detail, and time managementAbility to multitask in a fast-paced clinical environmentComfortable using EHR systems and basic computer applicationsPreferred (Not Required)Completion of an accredited Medical Assistant program (CAAHEP, ABHES, etc.)National certification (CMA, NCCT, AMT)Experience with referrals, authorizations, or insurance workflowsFamiliarity with billing or revenue cycle processesKey Traits We ValueSelf-motivated with a strong work ethicAdaptable and eager to learnCompassionate and patient-centeredReliable and detail-orientedProfessional and polished communication styleTeam-oriented with a positive attitudeSchedule & CompensationFull-time, in-personBased primarily in Ventura with travel to Santa Barbara a few days/monthStarting salary: $45-47,000/yearOptional health, dental, and vision benefits (partial employer contribution)Opportunities for growth as the practice expandsWhy Join Nervio?At Nervio, you’ll be part of a close-knit, supportive team where your work truly makes a difference. We value growth, collaboration, and creating a positive experience for both patients and staff. This is a great opportunity to build your skills and grow with a practice that is expanding.How to ApplyPlease submit your resume and a brief statement describing your experience and interest in the role.