Senior Technical Support Engineer SaaS & Cloud Ops

Axon in San Francisco is hiring a Technical Support Engineer (Tier-2+) to support customers and internal teams on the Axon 911 platform, ensuring reliability, performance, and operational excellence across a growing SaaS environment. You will collaborate with Engineering, Product and Customer Operations to troubleshoot, own escalations, and drive improvements in monitoring and processes. This hybrid role requires 3–4 days in the office and offers a competitive base pay and benefits. J-18808-Ljbffr