Real Estate and Mortgage Operations Assistant

Job Posting This is a remote position. Our client is looking for a Real Estate and Mortgage Operations Assistant to support their growing operations with precision, consistency, and strong organizational skills. They operate within the real estate and mortgage sector and have steadily expanded their business over recent years by improving internal processes and client experience. This role is ideal for a detail-oriented professional with hands-on experience supporting real estate and mortgage workflows, who thrives in collaborative environments and understands the importance of accuracy and follow-through.Responsibilities:Manage and maintain CRM systems to ensure accurate and up-to-date client and lead informationTrack pipelines and monitor deal progress across real estate and mortgage transactionsHandle client follow-ups to maintain consistent and professional communicationPerform accurate data entry and maintain organized recordsPrepare and organize compliance-friendly documentation related to real estate and mortgage processesSupport transaction coordination activities from intake through closingCommunicate with borrowers to gather information and provide status updatesAssist with workflow optimization to improve operational efficiencyCollaborate daily with the lead-generation VA to ensure leads are processed correctly and on timeAlign marketing and lead-generation efforts with operational requirementsRequirements:Proven experience providing administrative support in real estate and mortgage operationsHands-on experience with CRM platforms and pipeline trackingFamiliarity with real estate and mortgage documentation and compliance standardsStrong attention to detail and high level of accuracyReliable, organized, and able to manage multiple tasks simultaneouslyExcellent written and verbal English communication skillsQualifications:Background in real estate transaction coordination or mortgage operationsExperience communicating directly with borrowers or clientsAbility to identify process gaps and suggest operational improvementsComfortable working in a collaborative, remote team environmentBenefits:Full-time position100% remote roleLong-term opportunity with a stable and growing teamCollaborative work environment focused on trust and accountabilityExposure to U.S.-based real estate and mortgage operations