Quality Management Coordinator

Job Title: Quality Management CoordinatorDepartment: Home Care AdminLocation: New York NY 10004Duration: 2 Months contract (Possibilities of extension)Schedule: Monday–Friday, 8:00 AM-4:30 PM (37.50 hr. weekly)Schedule Notes: BA required but Master's Preferred. Must be familiar with EPIC. Client will be reaching out to candidates directly to set up interviews.Purpose Of Position:The Quality Management Coordinator will support the Quality Management Team through the offboarding process of external care management agencies. This will involve the quality review and evaluation of care coordination (CC) records and completion of CC chart audit activities, tracking of corrective action, and support the processing of case status changes in the Electronic Medical Record (EMR) for our external agency partners.Summary Of Duties And Responsibilities:Provide support to the Quality Management team by attending offboarding meetings and managing the offboarding tracking gridChart Audits: Assess the quality and scope of care coordination services and documentation in the Epic electronic medical record system using the Health Home’s chart audit tool for the offboarding process and beyond. Maintain accurate tracking and records of completed reviews and their outcomes.Conduct outreach and follow up services via telephonic and track any findings from chart audits to completionReview, approve, and process status changes for case closures for external care management agencies in the EMR Years of experience: Required: Minimum of 3 years’ experience providing successful oversight and leadership of quality initiatives in a dynamic healthcare setting Preferred: 2 years’ experience in a care coordination/management setting supporting patients managing multiple chronic health conditions & complex social needs preferred Educational level:Bachelor’s degree requiredMaster’s degree preferredKnowledgeable in:Health Home policies and procedures Quality Assurance models and practicesComputer Programs/Software OperatedHighly proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) Fluent in Epic electronic medical record system navigation, documentation and reportingEEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”