Automotive Service Manager
Job Summary
Mike Alsop Rockville Chevrolet is seeking an experienced Automotive Service Manager to lead our service department. In this role, you will oversee the daily operations, manage a team of service technicians, ensure excellent customer service, and maintain efficient workflow.
Duties
Supervise and guide a team of service technicians.
Schedule and assign tasks to technicians to ensure timely completion of repairs and maintenance.
Monitor and manage inventory levels of automotive parts and supplies.
Coordinate with customers to schedule appointments and provide repair estimates.
Ensure compliance with safety regulations and company policies.
Handle customer inquiries and complaints professionally and promptly.
Perform quality control checks on completed work to ensure customer satisfaction.
Stay updated with industry trends and advancements in automotive technology.
Skills
To excel in this role, you should have:
Strong knowledge of automotive diagnostics, repair, and maintenance procedures.
Excellent customer service skills, with the ability to build rapport and resolve issues effectively.
Proficiency in cash handling procedures.
Effective communication skills to convey technical information to customers and team members.
Strong organizational abilities to prioritize tasks and manage time efficiently.
Mechanical knowledge of vehicles, including engines, transmissions, and other components.
Experience with tire service, oil changes, and other routine vehicle maintenance tasks.
If you are a motivated individual with a passion for the automotive industry and possess the skills required for this role, we encourage you to apply. We offer competitive compensation and opportunities for career advancement within our organization.
Job Type: Full-time
Pay: $52,000.00 - $80,000.00 per year
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Shift:
10 hour shift
8 hour shift
Work Days:
Rotating weekends
Ability to Relocate:
Rockville, IN 47872: Relocate before starting work (Required)
Work Location: In person