Technical Support Engineer I Remote & 2nd Shift

Laserfiche is seeking a Support Engineer to troubleshoot and resolve issues in the Laserfiche software for reseller partners and customers. The role involves chat, phone, and email communication, diagnosing complex problems, and escalations where needed. The position requires a 4-year degree, 2–5 years in software support, and willingness to work the 3:00 PM–12:00 AM Pacific shift, with hybrid in Long Beach and remote work on some days. LA area is ideal.