Remote NextGen Support Analyst — Customer-Focused Tech
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A leading software company is seeking a detail-oriented remote Support Analyst to provide high-quality technical support for their NextGen software solutions. Responsibilities include managing customer support tickets, diagnosing technical issues, and improving support workflows. The ideal candidate will have over two years of experience in technical support, strong problem-solving skills, and excellent communication abilities. This position allows for remote work, fostering a supportive environment focused on continuous improvement.#J-18808-Ljbffr