Software Operations Associate
Job Description:
Statewise is seeking a detail-oriented and dependable Software Operations Associate to support daily software operations, maintain accurate system data, and assist with business application workflows. The ideal candidate will help monitor software performance, coordinate operational tasks, document technical issues, and work with internal teams to improve system reliability and efficiency.
Key Responsibilities:
- Support daily software operations and routine application maintenance.
- Monitor business applications and report performance or functionality issues.
- Assist with software configuration, updates, and system testing.
- Maintain accurate operational records, reports, and technical documentation.
- Help troubleshoot basic software and application issues.
- Coordinate with technical teams to resolve system-related problems.
- Review data for accuracy and assist with routine database updates.
- Support software implementation and process improvement activities.
- Track operational requests and follow up on outstanding issues.
- Follow established procedures for data security and system access.
Qualifications:
- High school diploma or equivalent; a degree in information technology, computer science, or business is preferred.
- Basic understanding of software applications and computer systems.
- Strong organizational, analytical, and problem-solving skills.
- Good written and verbal communication abilities.
- Attention to detail and accurate recordkeeping skills.
- Ability to learn new software tools and manage multiple tasks.
- Previous experience in software operations, technical support, or administrative support is an advantage.
Salary and Benefits:
- *Estimated annual salary:* $45,000–$58,000.
- Potential medical, dental, and vision insurance.
- Retirement savings benefits, depending on employer policy.
- Paid time off and holidays.
- Training and professional development opportunities.
Actual compensation and benefits depend on the employer and the specific position.
About the Company:
Statewise is the company name provided for this sample job posting. I could not verify reliable public information identifying the exact company, its business activities, or a confirmed office location in Fort Worth, Texas.
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Pay: $17.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Parental leave
- Relocation assistance
- Retirement plan
- Tuition reimbursement
Work Location: In person