GTM Operations Manager

Job Description: Build and maintain dashboards and reporting across Sales, Marketing, and Account Management Ensure accuracy and consistency of GTM metrics, including pipeline, bookings, funnel performance, attainment, and conversion rates Analyze GTM performance data to identify trends, risks, and growth opportunities Deliver actionable insights and recommendations to GTM leadership Support forecasting, QBRs, territory planning, and other operational initiatives Automate and improve reporting processes to increase efficiency and reliability Help maintain CRM data hygiene and governance standards Create and maintain enablement resources, KPI documentation, process guides, training materials, and onboarding content Directly manage, coach, and develop a team of SDRs focused on outbound prospecting Train SDRs on LinkedIn Sales Navigator, HubSpot, Apollo, and best practices for prospecting and CRM hygiene Oversee outbound sequence strategy, including cadence structure, messaging, and channel mix Coach SDRs on writing personalized, high-quality email and LinkedIn outreach Develop messaging playbooks, templates, talk tracks, and prospecting frameworks Support SDRs in conducting effective cold calls, discovery conversations, and outreach campaigns Monitor SDR KPIs including outreach activity, meetings booked, pipeline sourced, and conversion metrics Conduct regular coaching sessions, performance reviews, and skill development initiatives Partner with recruiting to support hiring and scaling of the SDR function Requirements: 3–5 years of experience in GTM Operations, Revenue Operations, Sales Operations, or a related analytical role Experience in a late-stage startup or PE-backed company Strong experience building and maintaining reports and dashboards (e.g., HubSpot, Looker, Tableau, Power BI, or similar) Advanced analytical skills with the ability to translate data into actionable insights Excellent written and verbal communication skills, with experience creating clear enablement and documentation materials Strong attention to detail and commitment to data accuracy Ability to manage multiple priorities in a fast-paced, evolving environment Prior experience managing, coaching, or mentoring SDRs or BDRs Hands-on proficiency with LinkedIn Sales Navigator, HubSpot, and Apollo Benefits: Daily free lunch to keep you fueled and connected with the team Flexible PTO so you can take the time you need, when you need it Comprehensive medical, dental, and vision coverage 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total) 401(k) retirement plan through Empower Generous employee referral bonuses—help us grow our team!