Director of Sales and Marketing

Walnut Village Retirement Community is Hiring!Director of Sales and MarketingFull Time: Monday - Friday, with occasional weekends Pay Range: $95,000 - $115,000 annually, plus bonus potentialSummary:Under the direction of the Executive Director, the Director of Marketing and Sales is responsible for the sales, marketing and public relations program for the community and achieving budgeted occupancy.Detailed responsibilities:Director of Sales and MarketingProvides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfactionManages all aspects of the Sales and Marketing Department; including but not limited to all department budget and processing invoices to be paidMaintain focus on goal of 100% occupancy at all timesMaintains accommodation inventory and tracks accommodation fee changes in accordance with the community budget/strategic planOversees FY planning Ensures there is a plan in place and executes the planInitiates and oversees creating updated guestroomsMaintains the contact tracking database by checking month end figures and assuring that completed and consistent data is entered in the Dynamics system Assists with and has the overall responsibility for; event planning and marketing plans, responding to inquiry calls, touring, processing applications, interacting with prospects and current residentsManages and assists all members of the departmentResponsible for community outreach, local competitive market analysis, annual sales and marketing plan and external strategies and market ratesRegularly reviews market rates with Executive Director to maintain competitivenessProvides direction, oversight and action to complete the sales processInitiates team building and goal setting Ensures an environment of positive teamwork and trustWorks closely with Environmental Services and Maintenance departments as accommodations get prepared for new residentsWalks through the community with an eye for cleanliness and recognizes and reports all repair and housekeeping issuesResponsible for meeting established sales goals and having a focus of 100% occupancy by developing "out of the box" sales strategies and modelsEvaluates customer needs and builds productive and trustworthy relationshipsSource new sales opportunities and close sales to achieve monthly and annual goalsPlay a key role in increasing income and revenue for the communityNegotiate with prospects, generate leads and qualify prospectsManage sales and provide move-in coordinationComplete home visits and encourage create follow up strategy with the sales teamAttends and participates in the weekly and/or monthly committee and staff meetings assigned by Executive DirectorCarries out supervisory responsibilities in accordance with the organization's policies and applicable laws Responsibilities include supervise Sales and Marketing staff, interview, accept and train volunteers; planning, assigning and directing work; appraising performance; addressing complaints and resolving problemsFollows and ensures department safety standards, practice body mechanic techniques and participate in campus-wide safety programs Performs all duties in a safe and efficient manner Wears PPE/safety equipment as required for the job Reports any safety hazards and/or accidents to supervisor Follows highest standards of cleanlinessFront Porch is committed to the prevention of accidents by providing equipment with safeguards, personal safety equipment on jobs which require it, and adequate safety instructions to all employeesAll employees are required to follow safe work habits in order to prevent injuries to themselves, residents, visitors or other employeesEducation with Equivalent Qualifications:Essential:Bachelor's DegreeExperience with Equivalent Qualifications:2+ Years experience in real estate, public relations, marketing/salesPrevious experience in Assisted Living, Independent Senior Living and Memory Care strongly preferredCompensation Disclaimer: The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate's knowledge, skills, experience, training, education, and licensure/certifications (as applicable). Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.ZRVH