Remote Technical Support Specialist - Transit SaaS

A leading transit data platform is seeking a Technical Support Representative to provide exceptional customer service and technical assistance. This role involves handling inquiries, managing technical issues, and ensuring customer agency satisfaction. Ideal candidates will have a background in SaaS or transit and possess strong problem-solving skills. The position is remote, with preference for West Coast candidates and focuses on improving community mobility through effective support and advocacy.J-18808-Ljbffr