Director - Research Operations

Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Extensive clinical and health services research and operations experience, affording the ability to advise, implement, oversee, and strategize to optimize research funding and productivity. Strong knowledge of FDA, ICH-GCP, OHRP, CMS billing compliance, and federal grant regulations. Strong leadership, communication, and change-management skills. Demonstrated experience overseeing study start-up, research contracting, coverage analysis, budgeting, and finance. Experience with research billing compliance and clinical trial financial workflows. Experience developing process improvements, KPIs, and productivity/workload systems. Experience in a multi-hospital or large health system. Experience with Epic, CTMS, Project Management Systems or other research/clinical systems. Experience implementing workload acuity scoring models and operational dashboards. Experience with investigator-initiated research and sponsored research grants. Required Work Experience: Minimum of seven (7) years of experience in clinical research administration, including leadership of research operations. Other Information: Additional Education Info: Bachelor's degree in healthcare administration, business, science, research, or related field. Master's degree (MBA, MHA, MPH, MS, or related) preferred. Additional Certification Info: Any of the following certifications are preferred: Certified Clinical Research Professional (CRPC), Certified Clinical Research Associate (CCRA), Certified Research Associate (CRA), and/or ACRP-CP Certified Professional.Memorial Healthcare System is a community of caregivers dedicated to delivering quality patient- and family-centered care. This passion for caring extends to our teammates, who support one another and create heartfelt connections that last a lifetime. We are one family at the heart of exceptional care. Join us as we elevate the well-being of everyone we touch. #teamMHSflorida