Medical Receptionist – Chiropractic & Integrative Clinic

Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our vibrant Chiropractic & Integrative Clinic. In this pivotal role, you will be the welcoming face of our practice, ensuring smooth daily operations and delivering exceptional patient service. Your energetic approach and organizational skills will help create a positive environment where patients feel cared for and understood. The ideal candidate will possess strong medical administrative support experience, excellent computer skills, and a passion for healthcare. This paid position offers an exciting opportunity to be part of a collaborative team dedicated to holistic health and wellness. Duties Greet patients warmly and manage patient check-in and check-out processes efficiently using EMR (Electronic Medical Records) system. Schedule appointments accurately, coordinate with practitioners, and manage the clinic’s calendar to optimize patient flow. Verify insurance coverage, perform insurance verification, and handle billing procedures including medical collection processes. Review and update patient records ensuring compliance with HIPAA regulations and maintaining confidentiality of health information. Assist with documentation review, coding (CPT, ICD-9, ICD-10), and ensure accurate medical billing. Answer multi-line phone systems professionally with excellent phone etiquette; handle inquiries related to appointments, billing, or general clinic information. Maintain organized medical records, file documents systematically, and support office management tasks such as filing, data entry, and inventory management. Support clinical staff with intake procedures, care plan documentation, and basic administrative tasks related to patient care. Experience Previous experience working in a medical office setting or dental/clinic environment is highly preferred. Familiarity with EMR/EHR systems. Strong understanding of medical terminology, ICD-10 coding standards, CPT coding procedures, and Medicare guidelines. Proven ability in medical billing and collections along with insurance verification processes. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing (10 key), and office management software. Demonstrated customer service skills with a professional demeanor; experience handling front desk duties in healthcare settings is advantageous. Knowledge of HIPAA compliance standards and health information management practices is required. Prior hospital or clinic experience involving medical scheduling, documentation review, or care plan coordination will be considered an asset. Join our dedicated team where your organizational talents and compassionate approach will make a meaningful difference in patients’ lives! We value energetic professionals committed to providing exceptional healthcare support in a fast-paced environment—apply today to become part of our thriving clinic community! Job Type: Full-time Pay: $19.00 - $23.00 per hour Expected hours: 40 per week Benefits: Dental insurance Disability insurance Health insurance Paid time off Retirement plan Vision insurance Work Location: In person