Applications Support Engineer

Summary: The Applications Support Engineer serves as the technical point of contact for customers, engaging with new and existing customers to provide pre-sale consultation and post-sale technical support for company products. Responsibilities: · Define solutions from application requirements gathered through consultation with customers · Develop and present technical proposals to customers · Work with the engineering team to fulfill customer requirements for new and custom products and features · Capture and communicate customer requests for new features and products · Facilitate customers with the adoption of technology through product training and technical support in remote and onsite settings · Contribute to creating and managing support resources, including product manuals, application notes, training materials, software examples, etc. · Support participation at trade shows, conferences, and seminars Qualifications: · BS or MS engineering degree in engineering with five years of Industrial Automation experience involving I/O controllers, motion control, and functional safety standards (e.g. IEC 61508, EN ISO 13849-1) in technical, customer-facing roles · Experience with electrical schematic and PCB design documents, PCB design process, commissioning and troubleshooting electrical systems · Knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint), CAD environments, Windows and Linux operating systems · Software programming languages such as C/C++, C#, Python · Excellent communication and interpersonal abilities, including technical writing and presentation skills · Strong analytical and problem-solving skills · Strong organizational skills and time management with a team approach · Self-starter with an aptitude for continuous learning and a results-driven personality · Moderate travel is required. Job Type: Full-time Pay: $125,000.00 - $150,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance Compensation Package: Bonus opportunities Employee stock ownership plan Schedule: Monday to Friday Education: Bachelor's (Preferred) Experience: industrial automation: 3 years (Preferred) Work Location: In person