Sr Analyst, Customer Reporting Technology

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryThis job is responsible for supporting the Customer Reporting team within the Customer Accounting Technology organization. The role assesses system interactions, evaluates change impacts, conducts studies, and connects stakeholders to ensure data integrity and system effectiveness.ResponsibilitiesJob DescriptionAnalyzing and refining system set-up to resolve complex issues in existing business information systems, ensuring documentation is current and accurateDeveloping detailed system specifications to guide the programming of solutions tailored to business and user needsDocumenting requirements comprehensively and translating them into precise system requirement specifications for implementationEvaluating the interactions between computer systems, forecasting the impacts of changes within the assigned business information systemsConducting project feasibility studies, analyzing various factors such as cost, time, equipment, and personnel to inform decision-making processesActing as a liaison between clients, IT, and software vendors to develop system solutions for processing or business challenges.Ensuring data integrity and quality across various applications within the business information systems spectrumSupporting testing processes and collaborate with business users to confirm that developed systems meet established requirementsConsistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.Employees At All Levels Are Expected ToUnderstand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Additional Job DescriptionDesign, build, and maintain automation solutions and data warehouse assets to enable scalable reporting and analysis, leveraging advanced SQL, Python, data visualization tools, and productivity software to solve complex problems and deliver actionable insights.Conduct daily, weekly, and monthly audits and maintain control processes to support proactive risk identification and mitigationDeliver a defined subset of interim data solutions to bridge gaps during broader transformation initiativesProvide support for database platform migration and modernization effortsLead and implement non-standard product launches requiring customized operational approachesIntegration of new data tools, including AI-driven capabilities, to enhance analytics and efficiencyDrive deeper unified integration of legacy processes, with a strong focus on large-scale rebuilds and net-new automation initiativesDisclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.SkillsProductivity Software; Data Visualization; Problem Solving; Structured Query Language (SQL); Data Warehouse Management; Automation Solutions; Reporting and AnalysisBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 Years