SAP Consultant

Hi Professionals,Hope you are doing great. Please take a look at the below role and let me know your interest. Senior Technical Leader – SAP (PS/SD) – Europe AME Job Summary: Responsible for the management, operations, delivery, and support of defined IT applications and/or infrastructure services; directs and coordinates the efforts of individuals to achieve goals and objectives using available resources. Key Responsibilities: • Contributes to delivery and support of specific IT services. • Leads the development and maintenance of services and ensures tools and resources are available and effective [replace capable] (e.g., IT Service Catalog, Asset Management System). • Generates and reports service delivery metrics, develops, and drives standards across regions and locations (e.g., Scorecards, Service Level Agreement (SLAs) and Customer Satisfaction or Net Promoter Scoring). • Serves as a point of contact for customers for service-related inquiries and maintains relationships with key customers and suppliers. • Understands Service Level Agreements (SLAs) and Operational Level Agreements for other IT services provided. • Lead problem-solving techniques (e.g., root cause analysis) for issues and implements identified opportunities for service improvements. • Champions the use of Six Sigma to improve processes and reduce costs. • Develops service-related standards, procedures, and work instructions in the knowledge management system. • Provides support to the Service Owner when needed. • Champions the use of ITIL Standards for IT service deliverables. • Partners with platform engineering and product teams to identify and implement improvements that enhance service quality, reliability, and performance. • Monitors service performance to proactively identify bottlenecks and coordinates with crossfunctional teams to resolve issues and optimize delivery. • Develops and maintains knowledge base articles, including self-help and how-to guides, to support efficient service delivery and user empowerment. • Solution Design & Configuration: o Analyse and document business requirements across Project System (PS) module integrated with Sales & Distribution (SD) Operations; recommend using standard SAP capabilities wherever possible. o Configure, troubleshoot and validate Project System (PS) and Sales & Distribution (SD) modules (e.g., billing, WBS, integration point with MM, SD, FICO). o Partner with technical teams to deliver integrations (IDocs/API), forms, and Fiori apps; prepare functional specifications and test scripts. • Enhancement Delivery & Support o Lead fit-gap analysis; propose solutions to address functionality gaps; manage configuration transport and documentation per change-control standards. o Own incident/problem management for Project System (PS), root cause analysis, and continuous improvements to stabilize operations. o Coordinate UAT with relevant business stakeholders, production readiness for releases affecting Project System (PS). • Stakeholder Engagement (BSM/BRM) o Act as a Business Success Management (BSM) / Business Relationship Management (BRM) owner for Project System (PS) stakeholders—building strong relationships, eliciting needs, prioritizing demand, and communicating roadmaps and enabling value realization. • Governance & Vendor Management o Maintain relationships with SAP implementation/Support partners; global SAP support and delivery team escalate product issues; track notes and OSS. o Ensure compliance with SOX, audit, and data governance; uphold master-data quality standards for materials, plants, storage locations, and warehouse attributes. Qualifications and Competencies Competencies: • Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals. • Customer focus - Building strong customer relationships and delivering customer-centric solutions. • Global perspective - Taking a broad view when approaching issues, using a global lens. • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. • Manages conflict - Handling conflict situations effectively, with a minimum of noise. • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. • Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications. • Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. • Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements. • Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements. • Solution Modelling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. • Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements. • Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: • College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: • Preferred: SAP S/4HANA certifications (PS/EPPM, SD), And Exposure to integration tools (e.g., MuleSoft). • Minimum 5 years SAP experience with strong PS expertise and SD integration. (Hands-on knowledge of billing plans, revenue recognition, and FI/CO postings. Familiarity with Solution Manager/CHaRM.)