Reservationist

Reservationist Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community. Provides customer care to others. Receives contact from customers by telephone and offers them guest accommodations. Explains pricing and Brett/Robinson policies. Provides information to owners and guests regarding area points of interest and guest services via the telephone. Enters reservations for guests into First Resort computer program. Takes payment of deposit by credit card. Cancels reservations and refunds deposits. Performs daily audits of work. Observes and evaluates the outcomes of a problem situation to identify lessons learned. Attends departmental meetings. Performs other duties as assigned. High School or better. 1 year: Reservations.