Sales Associate

OverviewThe role of Sales Associate is more customer service and success than sales. Not only are you the face of our company to our customers but you are the conduit by which new customers learn more about products available to them. It is important to be comfortable as an educator and thrive on connecting our customers with the correct products to achieve whatever recreational or wellness result they are after. It is important for the Dispensary Associate to follow SOP's in order maintain a compliant retail experience as well as take responsibility for the overall cleanliness and appearance of the environment. Awareness and Ownership is key...Records, arranges, and packages patient ordersMaintains an organized environment and facility appearanceProvide consistent exceptional service for new and existing customersPoint of sale system entryRespond to customer requests for information in a patient and informative wayMaintain a basic understanding of the products available within the retail locationBe able to follow best practices established by the store for customer engagement and complianceProjects a positive image of the organization to employees, customers, industry, and communityAbility to build long term relationships with customers for referrals and repeat businessPay range: $15 to $25 per hourRequired skillsA minimum of 1 years in a customer service role in a retail or hospitality environmentMinimum 21 years of age (or as required by state regulations)A minimum of a High School diploma is requiredIntermediate-level math skillsExceptional customer service skillsStrong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous mannerStrong computer-based skillsDynamic interpersonal and communication skillsAbility to stand for long periods of timeDesired skillsAnalytical skills to assess data, facts, and figuresProven expertise and experience to accurately manage a registerExperience training new hires in a previous jobExperience as a "key holder" in a retail environment5+ years in retailPreferred seniority