Automotive Business Development Center (BDC) Agent

Job Description: Join Team Granger as an Automotive Business Development Center (BDC) AgentAre you an effective communicator who enjoys helping customers find the perfect vehicle? Do you excel in a fast-paced environment and take pride in delivering excellent service? Team Granger is looking for a motivated BDC Agent to be the initial touchpoint for potential customers, connecting marketing efforts to sales appointments and enhancing the customer experience. About Team GrangerTeam Granger is dedicated to providing exceptional service while fostering career growth and a positive, energetic workplace. Job DetailsSalary: $30,000 to $50,000 per year, including hourly pay plus commissions Job Type: Full Time Location: Orange, TX 77630 Key ResponsibilitiesRespond promptly to inbound phone calls and online inquiries regarding new and pre-owned vehicles Identify customer needs and budget to properly qualify leads Schedule sales appointments for qualified leads with the dealership's sales team Follow up with potential customers to ensure a positive experience and nurture interest Maintain comprehensive knowledge of vehicle inventory, features, and pricing Assist with outbound communication to existing customers and service inquiries as needed Accurately enter and track customer information in the CRM system Maintain a professional and positive demeanor in all customer interactions BenefitsCompetitive hourly wage plus commission structure Comprehensive health, dental, and vision insurance 401(k) retirement savings plan Paid vacation and sick time Training and professional development opportunities Supportive and energetic team environment Career advancement possibilities within the dealership Job Requirements: QualificationsAt least one year of experience in sales, customer service, or related fields, or equivalent skills Strong verbal and written communication abilities Proven skill in building rapport and understanding customer needs Proactive and results-driven approach with focus on customer satisfaction Excellent telephone etiquette with capability to manage multiple calls simultaneously Proficient computer skills, including familiarity with CRM software and data entry Ability to work independently and meet deadlines in a dynamic environment Positive attitude, self-motivated, and eager to learn WHAT WE OFFER:Tremendous product & inventoryOngoing company-wide trainingStrong company reputationGrowth opportunitiesProfessional, enthusiastic & supportive working environmentWhen you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplaceWe Would Really Like To Hear From You!