Active Directory & MFA administration & Support Engineer

Active Directory & MFA administration & Support EngineerThe Support Engineer will work with post production engineering to stage and test the migration of user accounts into new Active Directory OU's. This will include validation of media applications and infrastructure access following UPN changes, OU and MFA restructuring. Following migration completion, the support engineer will provide hypercare support to >1000 users requiring access to post production applications and infrastructure.ResponsibilitiesCoordinate and lead meetings with partnering engineering teams in post-production and identity managementStaging and testing of user account migrationsAuthor Knowledge Base articles in company CRM(s)User Access Request/Incident triageAssure that all tickets requiring follow up work and/or calls receive appropriate attention.Must Have Skills / Requirements1) Proficient with Active Directory, MFA administration, and Windows administration a. 3+ years of experience2) Proficient with PowerShell Scripting a. 3+ years of experience; Automating tasks to streamline workflows.3) Proficiency managing incidents through company CRM a. 3+ years of experience; ServiceNow, etc.Nice to Have Skills / Preferred Requirements1) Experience with post-production applications/systems a plus (Avid Production Asset Management)2) Experience supporting enterprise domain migrations/consolidations a plus3) Experience with Active Directory and MFA admin within Entertainment Industry.Soft Skills:1) Relies on experience and judgment to plan and accomplish tasks with little supervision2) Relies on experience and judgment to plan and accomplish tasks with little supervision3) Strong verbal and written communication skills (Phone, Slack, Teams, Email, CRM)4) Must maintain a flexible schedule to support a 24x7 production scheduleSeniority levelAssociateEmployment typeContractJob functionInformation TechnologyIndustriesIT Services and IT ConsultingJ-18808-Ljbffr