Service Writer - Customer Service Rep

** UNDER NEW OWNERSHIP AND NEW MANAGEMENT ** Auto Solution, now under new ownership and management, is a distinguished automotive service provider in Albuquerque, NM, and currently seeking a dedicated full-time Service Writer - Customer Service Rep to join our esteemed auto team. This role offers a competitive salary range of $40,000 to $60,000/year plus commission, along with access to the latest technology and comprehensive benefits. This includes: Insurance PTO A 401(k) Vacation pay Continuing education A fitness membership Uniforms, holiday parties, and team trips and events ABOUT THIS ROLE This is a full-time position with a consistent schedule, Monday through Friday, from 8:00 AM to 5:00 PM. As a Service Writer - Customer Service Rep at Auto Solution, your primary duties will include engaging with customers to understand their automotive service requirements, preparing service tickets accurately, and effectively managing technician schedules. Your typical day will also involve providing exceptional customer service, maintaining detailed records, and ensuring smooth communication between customers and technicians. OUR COMPANY Auto Solution, now under veteran ownership, epitomizes excellence in the used car industry with a steadfast commitment to sales and service. Our journey into new management and ownership marks a renewed focus on a "people-first" philosophy, prioritizing exceptional service for customers and a supportive environment for employees alike. Our leadership is dedicated to fostering a culture where everyone feels valued, aiming to provide a seamless vehicle shopping experience and a workplace where every team member can flourish. As we approach an upcoming rebranding, Auto Solution invites you to be part of this transformative phase. Here, whether advancing your career or seeking personal growth, you'll find a community that puts people first, setting the stage for shared success. WHAT WE'RE LOOKING FOR IN AN SERVICE WRITER - CUSTOMER SERVICE REP You might be perfect for this position if you can meet the following qualifications: 2+ years of experience as a service writer Excellent communication skills Bilingual proficiency is a plus! If you meet the qualifications and are interested in joining our team, we invite you to apply today. Our application process is quick and convenient, taking just 3 minutes on any mobile device.