Innovation Lab Strategist

Position summaryThe innovation lab strategist supports Innovation Lab initiatives by applying human-centered design (HCD) and design thinking methods to research, analyze, and develop solutions that improve processes, collaboration, and client service across the firm.This role contributes to the execution of innovation projects and exercises independent judgment in evaluating research findings, developing insights, and recommending approaches that support project objectives.Working closely with attorneys, business services professionals, and other stakeholders, the strategist conducts research, facilitates collaborative workshops, and translates insights into practical, user-centered solutions that advance the firms innovation priorities.Job duties and responsibilitiesContribute to the Innovation Labs vision by applying design thinking methods within the law firm contextExecute innovation projects from planning through implementation, ensuring timely completion and high-quality outcomesDesign and conduct ethnographic research, including interviews, observation, and artifact analysisSupport the design and facilitation of in-person and virtual collaborative workshopsAnalyze research findings and develop insights and recommendations to inform innovation initiativesMaintain awareness of emerging legal innovation trends and identify opportunities for application within the firmCollaborate with internal business groups to support project execution and leverage firm resourcesReview project work products and provide feedback to maintain quality standardsContribute to team collaboration and knowledge sharingPerform other duties as assignedRequirementsEducationBachelors or masters degree in a relevant field such as design thinking, social sciences, technology, or businessExperienceMinimum of 5 years of experience applying human-centered design methodologies, including qualitative and ethnographic researchExperience supporting project management and collaborating with senior-level stakeholdersExperience designing and facilitating in-person and virtual workshopsExperience in a law firm or professional services environment strongly preferredExperience working with legal technology preferredSkillsStrong relationship-building skills with attorneys, staff, and stakeholdersProficiency in design thinking methodology, including research, synthesis, and ideationStrong facilitation and presentation skillsProficiency in relevant tools such as project management and design thinking platformsAbility to contribute to strategy development and implementation roadmapsStrong problem-solving skills and adaptability in a dynamic environmentExcellent communication skills with the ability to influence stakeholdersStrong organizational and time management skillsAbility to work independently and collaboratively in a hybrid environmentAdditional informationSupervisory responsibilitiesNoneEssential job functionsAbility to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer useAbility to use computers, telecommunications, and digital collaboration tools to perform core job responsibilitiesAbility to engage in effective and professional communicationAbility to analyze information, maintain attention to detail, manage multiple priorities, and exercise sound judgmentAbility to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirementsAbility to travel for meetings, training, and conferences as requiredAbility to work extended hours or in office as required to meet project, client, or business needsWorking conditionsHybrid role with an expectation of at least four days per week in the officePay rangesThis represents the presently anticipated low and high end of Reed Smiths pay range for this position. Actual pay may vary based on factors including, but not limited to, location and experience.Philadelphia: $112,000 - $126,000Washington, DC: $120,000 - $135,000Employee benefits overviewOur comprehensive benefits package includes:401(k) retirement planMedical insuranceHealth savings account (HSA)Virtual health servicesDental insuranceVision insuranceAccident insuranceHospital indemnity insuranceCritical illness insuranceLife insuranceShort-term disability coverageLong-term disability coverageFlexible spending accounts (FSA)Lyra Health employee assistance program (EAP)Paid family leave (for eligible exempt and non-exempt staff)Transportation benefitBack-up child care servicesCollege coach programPet insurancePaid sick time (for exempt staff)Paid time off (available to all full-time, non-temporary employees)Reed Smith offers a challenging work environment, business casual dress code, and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and a generous 401(k) plan.Reed Smith is an equal opportunity employer with core values of integrity, excellence, teamwork and respect, innovation, and impact. Reed Smith provides reasonable accommodations in accordance with applicable law, including in the application and interview process.Qualified candidates only. No search firms. PDN-a18d5bd3-778e-428a-b0f7-6d3b98c85ca8