Commercial Service Tech

Commercial HVAC Service TechNorthfield, OHJackson Comfort Systems is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Due to our rapid growth, we're currently seeking a customer service oriented Commercial HVAC Service Tech to join our team! Whether you are a seasoned veteran or a novice; if you have a "can-do" spirit and a drive to succeed we want you to come grow with us!Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work.As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success.When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work.Pay rate: $20-$40 per hour depending on level of experience.Skills You NeedProfessional Communication: You interact respectfully and clearly with commercial clients, teammates, and coordinators. You can explain complex issues in simple, confident terms.Customer Service Focus: You make customers feel heard, valued, and taken care of on every call.Critical Thinking & Problem Solving: You can assess a system, identify issues, and determine the best path forward under pressure.Attention to Detail: You ensure that tasks are completed thoroughly, paperwork is accurate, and jobs are done right the first time.Time Management: You manage your schedule effectively and move with urgency, without sacrificing quality.Technology Comfort: You use tablets, mobile apps, and CRM tools to complete forms, enter data, and communicate with the team.Sales Awareness: You understand how to recognize service opportunities and educate customers on solutions, upgrades, and system improvements.Team-Oriented Mindset: You support your coworkers, ask for help when needed, and contribute to a culture of accountability and growth.Education & CertificationsHigh school diploma or GED requiredTrade school certification or equivalent field experience preferredEPA Certification or Plumbing License (as applicable) is a plusPhysical & Environmental RequirementsYou'll work in a wide variety of settings: basements, attics, crawl spaces, mechanical rooms, outdoors, and rooftops-often in tight, dusty, hot, or cold environments.You'll be exposed to electrical components and live voltage, active water and gas lines, construction zones and household pets, and weather extremes (heat, cold, rain, snow)You'll regularly drive a company vehicle to and from job sites, use ladders and work at heights, lift and carry up to 75lbs, climb stairs, kneel, crouch, and maneuver in confined spaces, and stand and/or walk for extended periodsHours may include late evenings, weekends, and occasional overtime depending on customer needs and seasonal demands.Requirements2 years commercial HVAC service1 year commercial HVAC Install>$20 - $40 an hour