Housing Assistant

Housing Assistant The Housing Assistant supports the Housing team in their operations throughout the year. This administrative position involves a variety of tasks, including forward-facing communications, file management, technology operation, physical movement, and note-taking. This position does not maintain a regular schedule but is called upon when support is needed.A large portion of this role is to assist with the Student Storage program facilitated by Housing at Williams College on a temporary, as-needed basis. The Student Storage program is a seasonal program offered to Williams College students to store their items while they are away from campus for periods of time, including long breaks and/or studies abroad. Students' items are left in their rooms, and the Housing team works with an off-campus partner to move them to long-term storage. Before the students return to campus, the items are returned to the students' next room. Seasons for these operations occur mostly during business hours in our high-demand times of the year, including but not limited to late January, mid-May - early June, August, and mid-December. Schedules are subject to change based on the needs of the department.Responsibilities The Housing Assistant is a temporary position responsible for supporting the Housing team in facilitating student housing operations and implementing the Student Storage Program.Responsibilities may include, but are not limited to:Operating software through a computer or tabletAnswering phone calls, greeting visitors, and providing informationMaintaining files and records - both electronic and physicalProviding access to campus vendors to campus buildings and individual student roomsMaintaining a secure environment for the students' belongings and students on campus.Qualifications Good communication and customer service skillsThe ability to work either independently or as part of a team, solve problems, and organize details is necessary.Ability to work effectively with a diverse population of students, faculty, and staff.You will thrive if you are self-motivated, enthusiastic, and energetic. Your ability to relate to diverse students and staff professionally is essential. This position does not require lifting or moving items beyond 20 lbs. but does require bending, climbing and descending stairs, walking, and standing for extended periods of time. Additionally, this position requires flexibility with scheduling.Application review will occur on a rolling basis to build a pool of qualified persons. Pay is $18.00 per hour.Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.