Fitness Specialist at Camp Creek Resort

Job Summary The role of the Fitness Specialist is responsible for leading and encouraging guests and members as they strive to reach their fitness goals. Additionally, this position is responsible for assisting with the daily operations of the facilities. Primary Responsibilities & Essential Functions Greet members and guests; welcome and check member/guests into the wellness center Anticipate member and guest needs, respond promptly and acknowledge all members and guests Always maintain positive guest relations Resolve member/guest complaints, ensuring member/guest satisfaction Maintain knowledge of hours of operations, memberships, fees, services, products, and merchandise Perform fitness assessments, determine exercise prescriptions, and design workout programs for a diverse population, including a variety of high risk clientele Schedule and monitor personal trainings, group exercise classes and equipment, sign member/guests up for fitness classes Assist with fitness center equipment usage as needed Assist with wellness programming and events monthly as required Monitor member/guest safety Maintain knowledge of and comply with all departmental policies/service procedures/standards Perform opening and closing procedures according to checklist Monitor and maintain cleanliness, sanitation, and organization of assigned work areas Maintain knowledge of correct maintenance procedures and use of equipment; report any equipment failures in a timely manner Maintain knowledge of POS system and member-based system Perform all cashier duties including, but not limited to, sales, voids, discounts, returns, etc. Sell retail merchandise; price merchandise according to guidelines established by manager Display and stock merchandise. Remove damaged/soiled merchandise Assist the Program Manager with strategic planning, budgeting and reporting All other duties as assigned