Infrastructure Engineer
We are seeking an Infrastructure Engineer who views infrastructure not just as a collection of hardware, but as a dynamic system to be engineered, automated, and optimized. We are transitioning our Tech Ops culture toward a modern Platform Engineering and SRE model. This role is ideal for a high-velocity learner who is inherently curious, exceptionally organized, and possesses the discipline to see complex tasks through to completion.Your MindsetCuriosity First: You have an insatiable desire to understand how things work under the hood. You don't just fix a problem; you investigate the root cause.Continuous Learner: You view the rapid evolution of technology as an opportunity, not a burden. You are constantly upskilling and bringing new ideas to the table.Owner’s Mentality: You take pride in \"completing the loop.\" Whether it’s racking a server or writing an Ansible playbook, you ensure the job is documented, compliant, and reliable.Collaborative Problem Solver: You thrive in a global team environment, communicating across time zones to solve production incidents and share knowledge.Core ResponsibilitiesEngineering Reliability: Respond to and troubleshoot production incidents. Participate in deep-dive Root Cause Analysis (RCA) and contribute to \"Blameless Post-Mortems\" to ensure the same issue never happens twice.Platform Growth and Maintenance: Manage the lifecycle of our Linux environment (primarily RHEL), including OS patching, system upgrades, application expansion, and the automation of these routine tasks.Compliance & Governance: Maintain rigorous attention to detail to ensure our systems remain compliant with HIPAA, SOC2, and ARC-AMPE standards.Documentation: Create and maintain high-quality runbooks and infrastructure documentation to empower the global team.RequirementsEducation: Bachelor’s degree in Computer Science, or a related field, or equivalent experience. Linux Expertise: Deep, hands-on knowledge of Linux (RHEL or variants).Availability: Flexibility to collaborate with our offshore teams, requiring occasional off-hours communication.Technical Versatility: You are an individual contributor with 3-6 years overall experience, with working knowledge in at least two of the following areas:Storage Engineering: Managing a high-capacity on-prem infrastructure (NetApp or Qumulo preferred) and managing backup/recovery for Oracle databases.Physical Infrastructure: Precision racking, stacking, and cabling with an understanding of thermal balancing and airflow management.Network Engineering: Building and expanding multi-site networks using Cisco, F5, and Fortigate hardware, including firewall policy implementation. We’ll consider experience with alternate vendors. Virtualization: Building and maintaining robust VM farms using VMware ESXi.The \"Modernization\" Edge (Pluses)We are looking for candidates who can help us bridge the gap to a fully automated future. Experience in these areas will set you apart:SRE & IaC: Experience creating SLOs and using Terraform for Infrastructure as Code.Automation: Building enterprise-grade tools and scripts using Ansible, Python, Bash, and Git flows.Containers: Knowledge of Docker and/or Kubernetes.Observability: Moving beyond \"monitoring\" to true \"observability\" using the ELK stack, Prometheus, or Grafana to monitor applications (Weblogic, RabbitMQ, Hazelcast).Cloud Evolution: Experience building and maintaining cloud infrastructure (Network, Compute, Storage) in Oracle OCI or other major cloud providers.