Billing Coordinator

Billing CoordinatorSouth St. Paul, MN | Bonfe Plumbing, Heating, Cooling, Electrical & DrainsAt Bonfe, we're committed to delivering exceptional service to our customers and building a workplace where our team can thrive. We're looking for a detail-oriented and driven Billing Coordinator to join our team and play a key role in ensuring the accuracy and efficiency of our billing operation.About the RoleThe Billing Coordinator is responsible for managing the full billing lifecycle-ensuring invoices are accurate, timely, and aligned with company standards. This role works closely with our Service and Sales teams and reports directly to the Finance Manager.If you enjoy working in a fast-paced environment, solving problems, and keeping things organized and accurate, this role is for you.What You'll DoManage and oversee the full billing process, ensuring all invoices are accurate and completed on timePartner with Sales and Service teams to gather necessary billing detailsUtilize ServiceTitan to process billing and financial transactionsInvestigate and resolve billing discrepancies quickly and effectivelyCommunicate with customers regarding invoices and payment questionsPrepare monthly, quarterly, and annual billing reportsSupport the development and improvement of billing processes and best practicesStay current on billing procedures and industry standardsWhat You BringStrong attention to detail and commitment to accuracyExcellent communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environmentProblem-solving mindset with the ability to resolve discrepanciesComfort with digital tools and systems (ServiceTitan experience is a plus)What Success Looks LikeBilling is completed accurately and on timeIssues are resolved quickly with clear communicationProcesses are continuously improved for efficiencyYou consistently live out Bonfe's core values:Play to WinDo the Right ThingRelationship BuildingContinuous ImprovementWhy Join Bonfe?Be part of a growing, team-oriented companyOpportunity to make a real impact on operations and customer experienceWork alongside a team that values accountability, growth, and doing things the right way