Site Assistant Days

Job TypeFull-timeDescriptionPosition: Site Assistant (Days)Reports to: Site ManagerLocation: DenverCompensation: $22.06 per hour, generous benefits including 401k matching, 100% employer-paid premiums for health, dental, vision; paid vacation, paid holidays; $40 cell phone stipendThe Site Assistant will work in collaboration with the Site Manager and Site Coordinators to ensure that the Micro-Community (MC) provides a safe, stable, healing, and supportive environment for community members, staff, volunteers, and the broader community. Specifically, the Site Assistant will support the on-site Site Coordinator in their leadership to the Micro-Community and programming as outlined below.Schedule/ Hours:30-40 hrs/wk on site at MC, 10-hr shifts10 am to 8 pmAdditional time will be spent in organizational meetings and meeting with MC community members, etc.Key Area #1 - MC OperationsCommunity member SupportCommunity member participationPerform site walks in coordination with Site CoordinatorMonitor daily activities using the Daily Activity Log, this includes issues, incidents, and other notable occurrencesAccountability/Complaints/ComplianceSupport Site Coordinators with community member compliance with MC Use agreements, and notify community members when they are not in compliance.Track and record these notifications, follow-up plans, etc.Support MC Coordinators with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow-up plans, etc.Report community member accountability and non-compliance to MC CoordinatorsSupport Site Coordinator and Site Manager with community member accountability process including exiting community members when appropriate and with guidanceCommunication with MC community members while providing stable, trauma-informed interactions with community membersEnsure information is distributed to MC community members effectively including outreach schedule, resources, etc.Site UpkeepResponsible for maintaining the cleanliness, safety and accountability of the site. This includes cleaning community spaces, cleaning community bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de escalation, etc.CollaborationOps staff often assist our peer supporters with organizing and hosting community events because building community is a top priority at our sitesOps staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etcKey Area #2 - MC ProgrammingPersonal MC community member supportBuild Relationships with MC community membersBuild relationships and establish rapport with community membersConnect MC community members to resource navigationConnect MC community members to personal crisis support as neededAssist with coordination of community dinnersPrepare space and set up for dinnersMake sure plates and utensils are availableKey Area #3 - Conflict Management and Crisis ResponseConflict Management and Resolution coordination with MC ManagerProvide a supportive role in any Conflict Management or resolution coordination with guidance from Site CoordinatoViolence/Threats of Violence coordination with MC ManagerIf violence or threats of violence break out at the MC, support Site Coordinator with responding and reporting to MC ManagerProvide a support role for Exiting community members as necessary with guidance from MC Site CoordinatorsKey area #4 - Metrics and ReportingSupport the Site Coordinator with filling out all Site logs, i,e. Cleaning logs, Site Walks,Support Site Manager with data collection and reporting, as neededOther Responsibilities:Other duties as assigned.We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the MC community and the individuals that reside there.Physical Requirements:The position requires the ability to perform the essential functions with or without reasonable accommodation. Tasks may involve prolonged periods of standing, sitting, or walking, as well as lifting and carrying objects up to 40 lbs. Additional requirements include occasional reaching, bending, crouching, or kneeling, along with manual dexterity to operate tools, equipment, and technology. Visual and auditory ability to respond to tasks and ensure safety are also essential.Cleaning Requirements:The position is responsible for maintaining a clean and safe environment in accordance with organizational and regulatory standards. Cleaning tasks may include sweeping, mopping, dusting, and disinfecting surfaces; handling and proper disposal of cleaning supplies and materials; and using cleaning equipment, such as shopvac cleaners as required. Following safety and hygiene protocols to prevent hazards or contamination is essential.RequirementsQualifications:High School Diploma or equivalent.Homeless shelter operations experience is preferredAt least one year of being successfully housed is preferredExperience in operating computerized office equipment and telephones.Reliable transportation is preferred.Cell phone to download and access CVC applications is requiredSkills Needed:Cultural competenceTime management with the ability to meet a timelineExcellent written and verbal communicationAdministrative SkillsConflict Mediation/Resolution SkillsAbility to relate to people from diverse backgrounds and experienceTrauma-Informed approachCreativity and flexibilityResilience and thick skinColorado Village Collaborative provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.