Economic Support Specialist

Salary: $26.29 - $33.79 HourlyLocation : 206 Court St., Chilton, WIJob Type: Full-timeJob Number: 2026-01424Department: Human ServicesDivision: HSD Economic Support AgencyOpening Date: 05/29/2026Closing Date: 6/8/2026 11:59 PM CentralDescriptionUnder general supervision of the Economic Support/Child Support Manager, performs responsible tasks related to eligibility determination and needs of agency clients in a confidential and objective manner. This is a second level position in Economic Support Work. Performs related duties asrequired. Examples of DutiesEssential Duties and Responsibilitiesinclude the following. Other duties may be assigned.Administers, takes applications for, and determines eligibility for Income Maintenance programs, FoodShare or Medicaid or Child Day Care in accordance with all Federal, State and County laws, rules, and policies.Acts as Resource Specialist in conducting preliminary assessments of potential applicants' financial, employment and social needs and explores alternative sources of assistance in meeting needs. Determines need for emergency benefits as required.Completes interactive computer interviews and verifies computer calculations and source data. Enters data in case files and records and monitors changes affecting eligibility.Secures and provides verification of data that supports eligibility determination including Front-end Verification and Investigation as required. Initiates referrals for paternity adjudication and determination of child support and enforcement of Child Support Orders.Collects evidence of possible fraud and makes referrals to Fraud Investigator as required.Represents agency in legal proceedings and gives necessary testimony. Completes all necessary records and reports including maintaining program manuals.Researches, interprets and explains Federal, State, and local policies governing eligibility, legal rights and responsibilities of applicants and participant, including providing necessary information about client grievance procedures.It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties an employee maybe required to perform. The examples are merely indicative, not restrictive. Supervisory Responsibilities This job has no supervisory responsibilities.Typical QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceAssociate Degree in Accounting, Finance, Business Administration or a related field;Two years experience as an Economic Support Assistant, or in a position with similar tasks; Successful completion of State required training under Department of Workforce Development Administrative Rule 217; or equivalent combination of education and experience.Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Ability to analyze facts and make mathematical computations. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer SkillsTo perform this job successfully, an individual should have knowledge of Contact Management systems, Internet, spreadsheet and word processing software. Through knowledge of State client eligibility and case processing computer systems is required. Ability to enter and analyze data into a computerized system in an accurate and timely manner.Certificates, Licenses, RegistrationNoneOther Skills and AbilitiesSome knowledge of social and economic conditions, and welfare, health, and employment resources of the community. Some knowledge of the role of Human Services in Economic Support functions.Some knowledge of eligibility factors and standard procedures for agency-administered public welfare programs.Ability to work independently and exercise judgement. Receives some supervision on assignments and assumes independent responsibility for designated procedures. Receives supervision on new assignments.Ability to gather facts and needed information through interviews with applicants and recipients, and ability to analyze facts and report them accurately.Ability to work cooperatively and effectively with agency staff, local officials and other persons and ability to relate warmly and sensitively to client needs.Ability to apply the laws of client confidentiality appropriately.Physical DemandsWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, and crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet to moderate.The benefits listed below represent an employee who works full-time (100%). Regular part-time employees working half time or more per week shall receive fringe benefits on a prorated basis.PTO. (Paid Time Off). Calumet County's PTO Plan combines vacation, sick leave, and bereavement leave into a single leave plan - PTO. Newly hired full-time employees will be credited with six (6) days of PTO immediately upon hire. Employees will immediately accrue PTO upon hire. The accrual will be based on the employee's length of service with the County. PTO may be carried over from year to year provided the balance does not exceed the maximum allowable amount.ELB. (Extended Leave Bank). The Extended Leave Bank is a bank of time separate from PTO that is intended for use in situations where the employee is absent from work due to medical necessity lasting more than three (3) days, or for events qualifying under the Family and Medical Leave Act (FMLA).Holidays. You will be credited with ten (10) holidays: New Year's Day, Friday before Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, the Day Before Christmas Day, Christmas Day, and the Day Before New Year's Day. Insurance. Employees eligible to participate in a High Deductible HMO Health Insurance Plan. The County pays eighty-eight (88%) percent of the single or family premium for full time employees who complete the Wellness Program criteria. To assist in meeting deductibles, the County will also contribute, to an HSA, for eligible employees. Dental and Vision Insurance is also available. PEHP. (Post Employment Health Plan). The County provides a PEHP for regular full-time and eligible regular part-time non-represented employees. The PEHP is a multi-employer trust (IRS Code 501(c)(9)). The plan allows for a tax-free pre-funding of post employment medical expenses. The County contributes a biweekly flat dollar amount per employee. Contributions will be allocated to the universal reimbursement sub-account. Life Insurance. The County provides a life insurance policy equal to the estimated calendar year earnings of the position, with the County paying the premium. Additional units of insurance are also available along with spouse and dependent coverage, with the employee paying the full premium. Disability Insurance. Long-term disability insurance is available, with the employee paying the full premium.Retirement Plan. The County provides a pension plan through the Wisconsin Retirement System. The County pays 50% of the actuarially required WRS contributions for general employees.Section 125 Flexible Spending Program. The County provides a Section 125 Flexible Benefits Program wherein you may set aside pre-tax dollars to use for expenses not covered by insurance or for dependent care expenses.Deferred Compensation Program. The County provides a Section 457 Deferred Compensation Program wherein pre-tax dollars can be deposited in an investment of your choice through providers used by the County.Social Security Program. The County provides Social Security and Medicare contributions.