Director of Program Management

About the Job As a Director of Program Management, you will oversee the planning, implementation, and tracking of strategic projects across the organization. You will collaborate with cross-functional teams, including product development, sales, customer success, and IT, ensuring alignment with company goals and client needs. You will play a pivotal role in managing the lifecycle of projects from conception through completion, focusing on delivering quality solutions that meet timelines, budgets, and business objectives. Job Duties to Include Project Planning & Execution: Lead the definition of project scope, objectives, and deliverables in alignment with business goals. Develop detailed project plans, including resource allocation, budgets, and timelines. Stakeholder Management: Collaborate with internal and external stakeholders, including executive leadership, clients, and partners, to ensure effective communication, requirement gathering, and expectation management. Cross-Functional Coordination: Work closely with product, engineering, customer success, and other teams to ensure project dependencies are managed and deliverables align with the strategic objectives. Risk Management: Proactively identify project risks, develop mitigation strategies, and escalate issues as needed to ensure timely and successful project delivery. Performance Monitoring & Reporting: Track project performance using appropriate tools and techniques, providing regular updates to stakeholders on progress, milestones, and any adjustments. Process Improvement: Continuously evaluate and improve project management methodologies, workflows, and best practices to increase efficiency and quality of outcomes. Compliance & Regulatory Oversight: Ensure all projects adhere to healthcare industry standards and regulations, including HIPAA and other data privacy laws. Client Engagement: Act as a key point of contact for client-facing programs, ensuring that customer expectations are met or exceeded, and fostering long-term partnerships. Team Leadership: Guide and mentor junior project managers or program coordinators, fostering a culture of accountability, transparency, and continuous improvement. Requirements Bachelor’s degree in business, healthcare administration, information technology, or a related field. 5+ years of program/project management experience in a SaaS or healthcare environment. Proven track record of delivering complex, cross-functional projects on time and within budget. Strong understanding of healthcare workflows, compliance (e.g., HIPAA), and regulatory frameworks. Exceptional organizational, leadership, and problem-solving skills. Proficiency with project management tools (e.g., Jira, Trello, MS Project, Asana) and methodologies (e.g., Agile, Scrum, Waterfall). Excellent communication and interpersonal skills, with a demonstrated ability to manage multiple stakeholders and communicate complex ideas clearly. Travel expectation less than [15%] Contact Rated as one of the best places to work in Dallas by the DBJ, Loopback Analytics is a leading provider of data-driven solutions for hospitals and health systems. The company’s comprehensive analytics platform drives growth for specialty and ambulatory pharmacy programs while connecting pharmacy activities with clinical and economic outcomes. Loopback’s clients include leading academic medical centers and health systems. For more information about Loopback Analytics, please visit our website at www.loopbackanalytics.com. This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position. All applicants must be currently authorized to work in the United States on a full-time basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.