Remote Technical Support Engineer - SQL & Carrier Issues

Globys, a division of Harris, is seeking a Technical Support Engineer to investigate, diagnose, and resolve complex customer issues at Tier 1 and 2. You will own tickets end-to-end and communicate clear, concise RCA documentation for carrier-level customers. The role supports international carrier accounts and is remote for US candidates in the Central Time Zone. Qualifications include 2–4+ years in technical/SaaS support and strong SQL skills, with a Bachelor's degree in CS or related field. J-18808-Ljbffr