US Technical Support Engineer - AI-Driven Frontline SaaS

Socket.dev is seeking a Technical Support Engineer for the US market, based in Austin. You will support US customers by email and live chat, troubleshoot complex issues, and liaise with the UK team and local solutions architects to ensure smooth pre-launch experiences. You'll own configuration, data uploads, and UAT during onboarding, while shaping US support processes. This role offers autonomy with a growing team and strong product visibility.#J-18808-Ljbffr