Senior Systems Engineer

Location: Los Angeles, CACompany: GPL TechnologiesWork Type: Full-Time, Onsite / Client-Site RequiredAbout GPL TechnologiesGPL Technologies is a managed services, infrastructure, and technology services company serving media, entertainment, post-production, creative, and enterprise clients. We support complex studio environments where uptime, performance, security, and production continuity matter.We are looking for a Senior Systems Engineer based in the Greater Los Angeles area who can support our LA-based clients onsite. This is not a remote role. The right candidate must be comfortable working hands-on in client environments, supporting production systems, and helping build reliable infrastructure for creative and technical teams.Position OverviewThe Senior Systems Engineer will be responsible for designing, supporting, troubleshooting, and improving client technology environments. This person should be capable of supporting a studio or production environment from the ground up, including Linux, Windows, macOS, networking, storage, virtualization, backup, security, and monitoring.The ideal candidate has strong MSP experience, excellent Linux knowledge, and the ability to work across multiple client environments. Studio, post-production, VFX, or media and entertainment experience is highly valuable.This role requires strong technical depth, professional client communication, and the ability to solve problems quickly in high-pressure production environments.Key ResponsibilitiesProvide onsite and remote technical support for GPL’s Los Angeles-based clientsDesign, deploy, and support infrastructure for studios, post-production companies, creative agencies, and enterprise clientsAdminister Linux, Windows, and macOS environmentsSupport shared storage platforms, high-performance workstations, creative workflows, and production networksTroubleshoot performance issues across servers, storage, networks, endpoints, and applicationsSupport Active Directory, Google Workspace, Microsoft 365, DNS, DHCP, VPN, firewalls, and identity systemsManage virtualization environments such as VMware, Hyper-V, Proxmox, or NutanixAssist with backup, disaster recovery, monitoring, patching, and security hardening to comply with industry standards and prepare clients for routine auditsCreate clear documentation, diagrams, runbooks, and client environment notesWork closely with GPL account managers, project managers, engineering leadership, and field engineersEscalate issues appropriately and communicate clearly with clients during outages or production-impacting eventsHelp reduce single-person dependencies by creating repeatable systems, standards, and documentationRequired SkillsStrong Linux administration experience across major distributions such as Ubuntu, Debian, Red Hat, Rocky Linux, AlmaLinux, or CentOSExperience supporting Windows Server, Active Directory, DNS, DHCP, Group Policy, and file servicesExperience supporting macOS workstations in professional environmentsStrong networking fundamentals, including TCP/IP, VLANs, routing, switching, VPNs, firewalls, and DNS troubleshootingExperience with shared storage, NAS/SAN systems, permissions, snapshots, replication, and backup workflowsExperience with virtualization platforms such as VMware, Hyper-V, Proxmox, or NutanixAbility to troubleshoot complex technical issues across systems, networks, storage, and endpointsStrong documentation and ticketing disciplineStrong client-facing communication skillsAbility to work onsite throughout Greater Los Angeles as requiredPreferred ExperienceMSP experience strongly preferredMedia and entertainment, post-production, VFX, animation, editorial, or creative studio experience preferredExperience with Qumulo, Dell PowerScale/Isilon, TrueNAS, NetApp, or similar storage platformsExperience with Adobe Creative Cloud, Avid, DaVinci Resolve, Autodesk tools, render farms, or production pipeline environmentsExperience with scripting or automation using Bash, PowerShell, Python, Ansible, or similar toolsExperience with monitoring, RMM, MDM, endpoint protection, and backup platformsCloud experience with AWS, Azure, or Google Cloud is a plusIdeal Candidate ProfileThe ideal candidate is a senior-level engineer who can walk into a client environment, understand the technical and business priorities, identify risk, stabilize systems, and create a practical plan for improvement.This person should be equally comfortable troubleshooting a Linux server, diagnosing storage performance, supporting a macOS workstation, reviewing firewall rules, documenting an environment, and explaining technical issues to a client in plain English.We are especially interested in candidates who have worked in an MSP environment and understand the pace, variety, and accountability required when supporting multiple clients.Location RequirementThis role is based in Greater Los Angeles. Onsite work is required for GPL’s LA-based clients.Candidates must already be located in the Los Angeles area or be able to reliably support onsite client work in Los Angeles.Remote-only candidates will not be considered.Why This Role MattersGPL supports production environments where downtime can directly affect artists, editors, producers, and business operations. This role is critical to improving client service, strengthening our engineering bench, and giving our LA-based clients the onsite senior technical support they need.The right engineer will have a major impact on client satisfaction, operational quality, and GPL’s ability to scale its managed services and project delivery.Powered by JazzHREvQ5PI63Wo